Mastercraft Plumbing, Heating and Cooling

Mastercraft Plumbing, Heating and Cooling: plumbing, heating and air conditioning in Leicestershire

Mastercraft Plumbing, Heating and Cooling Ltd is a plumbing, heating and air conditioning company serving Leicestershire, Nottinghamshire and surrounding areas. The firm works with homeowners, landlords and commercial customers, and its team brings over 45 years of combined experience in plumbing, heating, cooling and bathroom installations. The company presents itself as a specialist in South Leicestershire and the Vale of Belvoir, with engineers based in Whetstone, Leicester, and in the Vale of Belvoir.

Services offered

The company covers five main areas of work:

• Plumbing: repairs, installations and emergency call outs for domestic and commercial properties.
• Heating: boiler installations, servicing and heating repairs for gas, LPG and oil systems.
• Bathroom installation: complete bathroom refurbishments designed around the property, style and budget.
• Air conditioning: installation, servicing and repairs for homes, offices and commercial properties.
• Emergency call outs: emergency plumbing assistance is available.

The team also handles boiler servicing and replacements, gas, LPG and oil heating systems, and air conditioning maintenance. The company states that its engineers are qualified to install, service and repair air conditioning systems and hold air source heat pump design and installation qualifications.

Team and credentials

Two engineers are identified on the website. Martin Lord, based in Whetstone, Leicester, is a Gas Safe registered engineer with over 20 years of experience in plumbing, heating, cooling and bathroom installations. He holds the EngTech, MCIPHE, RHP, RP and TMEI designations and, according to the site, was awarded Master Plumber status by the Chartered Institute of Plumbing and Heating Engineering in 2026, presented at Mansion House in London. Gary Sharlott, based in the Vale of Belvoir, is a British Gas-trained, Gas Safe registered engineer with over 25 years of experience working on domestic and commercial gas, LPG and oil systems. He specialises in complex installations, servicing and repairs, and is also described as experienced in electrical fault-finding. Both engineers are qualified to work on air conditioning systems and hold air source heat pump design and installation qualifications.

The company lists Gas Safe, OFTEC and REFCOM registration among its credentials. It also states that it is fully insured and that its engineers aim to maintain clean and tidy work areas, turn up when they say they will and provide honest recommendations.

Coverage and approach

Mastercraft PHC covers Leicestershire, Nottinghamshire and surrounding areas, with a particular focus on South Leicestershire and the Vale of Belvoir. The company describes its approach as based on reliable communication, respectful workmanship and clear advice, and says it seeks to build long-term relationships with customers. It offers free quotes and works with domestic and commercial clients.