SynovaMed

SynovaMed, an online pharmacy focused on weight management

SynovaMed operates as a licensed online clinic and pharmacy registered in the United Kingdom. Its activity centres on oral weight loss management and clinician-prescribed weight loss treatment, delivered through a telehealth model: patients complete an online questionnaire, a UK-registered clinician reviews the case, and any approved medicine is dispensed and shipped. The pharmacy states that it only dispenses prescription medications to patients located in the UK and that its telehealth consultations are available exclusively to patients residing in the UK.

The service is owned by Nihaal Limited and trades under the SynovaMed name. It presents itself as a GPhC-registered pharmacy, with registration number 9013317, and states that the medicines it dispenses are UK-licensed and regulated by the MHRA.

How the consultation and dispensing process works

The site describes a three-step pathway. First, a clinician-designed questionnaire captures the patient's health profile, a process the company says takes under three minutes and requires no booking or waiting room. Second, a UK-registered clinician personally reviews the case within hours; if treatment is not suitable, the patient is not charged. Third, approved treatment is sent by tracked next-day delivery in plain, unbranded packaging, temperature-controlled.

Beyond the initial prescription, SynovaMed describes an ongoing support layer in which patients can track progress, message clinicians and adjust treatment in one place. The company also advertises free clinical consultation and the option to cancel a subscription at any time.

Treatments and clinical areas referenced

The catalogue is organised around weight loss, with clinician-prescribed treatments listed under an online weight loss programme. Editorial content on the site discusses specific medicines and questions around them, including Mounjaro and Wegovy, comparisons between Ozempic and Wegovy, the phenomenon described as food noise, fatigue as a side effect of weight loss injections, the use of weight loss injections alongside menopause and HRT, and how to identify counterfeit injection pens when buying online.

Patient reviews published on the site also reference services beyond weight management, including ear suction, B12 injections and blood screening, and general consultations.

Clinical governance and named practitioners

Chirag Desai is identified as Superintendent Pharmacist and as superintendent of SynovaMed, with GPhC registration number 2079415. The site states that he holds a Master of Pharmacy (MPharm), is a GPhC-registered pharmacist and has more than 13 years of experience across pharmacy and healthcare, with expertise cited in medicines optimisation, patient safety, clinical governance and advanced pharmacy services in both traditional and digital care settings. The company states that every prescription is reviewed by a UK-registered clinician.

Regulatory information published on the site notes that activities are regulated by the General Pharmaceutical Council at Level 14, 1 Cabot Square, London, E14 4QJ, and that the business is registered with the Information Commissioner's Office (ICO).

Patient feedback

The site displays reviews attributed to Trustpilot and describes them as independently verified. The published excerpts cover the weight loss injection programme and consultation, ear suction, a B12 injection with full blood screening, and general patient care, with reviewers describing professional handling, clear explanations and responsive communication. Individual accounts are presented as patient experiences, and the site itself notes that results may vary. One patient story cited on the site refers to a weight loss of 10.5kg over four months.

Company details

SynovaMed is operated by Nihaal Limited, company number 15813871, VAT number 478403078, with GPhC registration 9013317. The pharmacy is located at 9 Waveney Rise, Oadby, Leicester, Leicestershire, LE2 4GG, United Kingdom.