Nenette Chocolates

Nenette Chocolates, a small-batch chocolatier in South Leicestershire

Nenette Chocolates is a one-woman chocolate-making business. Nenette states that she has been creating luxury handmade chocolates for at least fifteen years and produces every item herself, by hand and in small batches, in a bespoke chocolate studio in South Leicestershire. The chocolates are tempered for a glossy finish and combined with what the site describes as simple, fresh and, wherever possible, local ingredients.

The business sells online through its own shop and also offers collection for local customers. Its range is organised around gift hampers, gift boxes, single-flavour truffles, chocolate bars, everyday treats, smashables, a children's section and gift cards.

Belgian Callebaut chocolate and dietary options

All of the chocolates are made with Belgian Callebaut chocolate. Nenette explains the choice both on taste and on sustainability grounds, pointing to reinvestment and support for growers and producers and to the protection of cocoa plantations. She also cites Callebaut's ongoing product development as a way of covering different tastes and dietary needs.

According to the site, every chocolate is naturally gluten-free except those flavoured with Biscoff. The selections also include dairy-free chocolates suitable for vegan diets, and the business accepts requests for special orders from customers with dietary requirements.

What the shop offers

• Chocolate gift hampers, including a Chocoholics Hamper.
• Chocolate gift boxes, among them a Champagne Truffle Selection and a Chocolatier's Selection, offered in more than one size.
• Single-flavour chocolate truffles sold in bags of six, such as Ginger Salted Caramel.
• Handmade chocolate bars, including milk chocolate bars.
• Everyday chocolate treats and Smashables.
• A dedicated Kids Zone.
• Gift cards, including an e-gift card.

The catalogue reviewed showed indicative prices: the e-gift card ranged from £20 to £200, the bag of six truffles was £6.80, the Champagne Truffle Selection and the Chocolatier's Selection ranged from £10.50 to £26 and from £11 to £26 respectively, the Smashable was £18, the milk chocolate bars were £6 and the Chocoholics Hamper was £45.

Ordering, delivery and collection

Orders are placed through the online basket and checkout, which the site describes as using encryption technology. Once an order is received, the chocolates are made and despatched the following day. Delivery options include second-class post, first-class post and a next-day courier service for last-minute gifts; the site also flags seasonal cut-off dates around busy holidays such as Valentine's Day, Easter, Mothering Sunday, Father's Day and Christmas. Local customers can collect in person. Smashables are collection-only.

Chocolate workshops and public appearances

Beyond the shop, Nenette runs chocolate-making workshops. Customer accounts on the site describe sessions on truffle making and on a chocolate sphere, a chocolatier's workshop covering tempering and ganache, and an online tutorial; participants mention taking home finished chocolates and a recipe sheet. Nenette has also appeared on Radio Leicester with Ben Jackson, in a session recorded in her studio that covered her route into chocolate, tempering and tasting.

Her training is stated as Slatteries in Manchester and Callebaut in Banbury, and she says she continues to work with Callebaut regularly. The site also mentions a corporate offering and an 'Out and About' section for events and markets, including past appearances such as the York Chocolate Festival cited by a customer.

Reputation as presented on the site

The website displays customer reviews attributed to Google and invites visitors to read reviews on Trustpilot. The quoted comments repeatedly praise the quality and creaminess of the chocolate, the presentation and handwritten notes, the speed and personal nature of the service, and the workshops. These are individual customer opinions reproduced by the business rather than an independent assessment.