Royal Borough of Kingston upon Thames

Council tax, waste and parking

The council's service menu gives residents routes to pay Council Tax, view a bill, manage an account, report a change and check possible discounts. Bins and recycling pages let people check collection days, report a missed collection, book a recycling-centre visit, arrange bulky-waste collection and subscribe to garden-waste services. Parking information covers where to park, permits and visitor vouchers, paying a penalty charge notice and appealing one.

Roads, travel and planning

The borough publishes information about roadworks and closures and provides ways to report road problems. Residents can view and comment on open Traffic Management Orders and find information on accessible and greener travel. Planning and Building Control pages help users check whether permission or approval may be required, search applications and submit comments. These sections bring common local-authority tasks together with the relevant guidance and online forms.

Housing, support and community life

Kingston's service directory includes housing, environmental health and public issues, benefits and support, adult care, and services for children, young people and families. Leisure and community resources, health and wellbeing, schools and learning, and births, deaths and ceremonies are also part of the site's navigation. The homepage links to Active Kingston for local physical activity and community opportunities, alongside news and information about the borough.

Business, licensing and public information

Businesses can find council information through the business and licensing section, while residents can use the site to reach safety, crime and emergency information and climate and sustainability resources. News and local-area information are organized alongside service pages. The council also publishes practical tools and quick links, including planning searches, recycling-centre bookings, missed-collection reporting and online Council Tax payments.

Online access and updates

The homepage provides search, service navigation and a newsletter signup for borough news and events. Many services can be completed online, including payments, bookings, reports and application searches; individual pages explain the information needed for each task. Residents should use the relevant service page for current opening arrangements, eligibility, deadlines and contact channels, as requirements differ between council services.