Hiho Silver

Hiho Silver: equestrian and country sterling silver from the Blackdown Hills

Hiho Silver is a jewellery business established in 1994 and based in the Blackdown Hills of Somerset. Its output is handmade sterling silver jewellery whose designs draw on the countryside and on equestrian culture, with pieces the company describes as intended to move "from mucking out, to going out" — that is, from stable work to occasions.

The range is sold through the brand's own online shop, which lists prices in pounds sterling and offers a currency selector covering the United Kingdom, the Isle of Man, Ireland and a long list of European countries, plus Australia, Canada, New Zealand and the United States. The site states that orders placed before 4pm on a weekday are shipped the same day.

What the catalogue contains

The shop is organised both by product type and by collection. By type, the catalogue covers bracelets, rings, earrings, necklaces and pendants, brooches and stock pins, clip-on charms and roller beads, alongside a section labelled Hiho Him. By collection, it groups pieces under Equestrian, Cherry Roller, Country & Sporting, Laura Ashley, Show Best Sellers, Charity & Collabs, Everyday Treasures, Friendships, Collectable Charms & Beads, Sale Outlet, and Pearls, Stones & Birthstones.

Equestrian motifs are central. The best-seller list includes snaffle, stirrup, horseshoe and farrier nail designs, among them a Sterling Silver Double Snaffle Bracelet, a Sterling Silver Snaffle Ring, a Sterling Silver Farrier Nail Bangle, a Sterling Silver Stirrup Pendant and a Sterling Silver Fob Bracelet with Equestrian Charms. Several pieces combine metals, such as a two-tone sterling silver snaffle bracelet, a sterling silver and 18ct gold plate daisy stud earring, and a sterling silver and solid 9ct rose gold Cherry Roller snaffle ring. The catalogue also lists freshwater pearl earrings and studs, knot stud earrings, and leather bracelets, including a double fox plait leather bracelet and an equestrian snaffle leather bracelet.

Prices shown on the site range from £25 for stud earrings and freshwater pearl earrings up to £245 for a cherry roller snaffle bangle with turquoise CZ, with many bracelets between £125 and £225 and rings from £40. The gift finder sorts by occasion and by price band: gifts up to £30, £30–£50, £50–£200 and above £200.

Gifting and personalisation

Gift vouchers are sold directly, and gift wrap is offered for all items. The gift finder includes dedicated selections for personalised pony lover gifts, teacher gifts, wedding jewellery, thank-you gifts and leaving gifts. The site also provides a ring sizer and a personalisation section, and operates a loyalty scheme called Purple Points.

Buying, after-sales and hallmarking

Customer service pages cover delivery information, a warranty, returns and refunds policy, frequently asked questions, and a statement on EU right of withdrawal. The company publishes information on hallmarking and on what it calls responsible business. Payment methods listed at checkout include American Express, Apple Pay, Bancontact, Diners Club, Discover, Google Pay, Klarna, Maestro, Mastercard, MB WAY, PayPal, Shop Pay, Union Pay and Visa.

Shows, stockists and other channels

Beyond the online shop, Hiho Silver maintains pages for its shows and for stockists, indicating that the jewellery is also presented at events and carried by third-party retailers. The site runs a blog and a newsletter, with recent posts on the Huggie Hoop range, World Mental Health Day and a collection marking the Year of the Horse.