Spotted Penguin

Spotted Penguin: contract furniture supply for offices, education and home

Spotted Penguin is a trading division of The Spotted Penguin Company Ltd, registered in England and Wales. The company describes itself as specialising in the distribution of products via the internet and through an internal technical sales team. Its catalogue covers office furniture, educational furniture and home & garden furniture, supplied both to businesses and to individual consumers.

The company presents itself as an online supplier of furniture at competitive prices and states that it will beat the price if the same furniture is found cheaper elsewhere. It also emphasises service through an in-house team of experienced customer advisors.

Product ranges and stock

Spotted Penguin refers to an extensive range of products and countless lines of stocked items in a range of finishes. The main areas it names are office furniture, educational furniture and home & garden furniture. The company states that it only supplies products it tests and believes in, and that it is constantly sourcing new products that represent good value for money.

Sales advice and project support

Customers can draw on an internal sales team for advice on the range or style of furniture best suited to their requirements. For larger jobs, the company mentions support for office refurbishments, moves and other projects, including project managers, dedicated delivery dates and installation services. It also offers free floor space plans and quotations.

Spotted Penguin states that it is a trained and approved supplier for each of its furniture manufacturers, which it says allows its staff to understand the features of the product ranges and help customers choose a furniture solution.

Delivery and installation options

The company lists several delivery choices: standard delivery, fast next-day delivery, pre-built furniture delivered ready for use, and comprehensive installation. An experienced installation team is available to handle and professionally install furniture with care. Spotted Penguin refers to premium delivery to UK mainland addresses.

Customer feedback

Spotted Penguin uses Feefo, described as an independent third-party review service, to generate customer feedback. The company explains that Feefo is a closed, invitation-only platform, so each review is matched to a genuine customer who has transacted with the business. At the time of writing this profile, the site displayed a rating of Excellent based on 2,031 reviews. Recent comments shown on the site referred to very good service, prompt email responses, great delivery and excellent service.

Company structure and registered office

Spotted Penguin is part of The Spotted Penguin Company Ltd and operates as a trading division of that company. It is registered in England and Wales with company number 09107130 and VAT number GB 198165955. The registered address is Edison House, Edison Close, Ransomes Europark, Ipswich, Suffolk, IP3 9GU, United Kingdom.