PACK & SEND

PACK & SEND: specialist packing and international shipping from the UK

PACK & SEND is a UK-based shipping and packing service that positions itself around goods that fall outside ordinary parcel handling. Its stated focus is fragile, large, awkward and valuable items, combining professional packing with international courier and freight options. The company operates through a network of local service centres and offers both consumer and business solutions.

International shipping and freight

The international side of the business covers delivery to a long list of destinations, with dedicated pages for markets including Australia, Brazil, Canada, China, Dubai, Hong Kong, India, Japan, Morocco, New Zealand, the Philippines, Russia, Singapore, South Africa, Sri Lanka, Thailand and the USA. European destinations are also covered, among them Belgium, Bulgaria, Cyprus, the Czech Republic, Denmark, France, Germany, Greece, Guernsey, Hungary, Ireland, Italy, Jersey, Lithuania, the Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland and Turkey.

Beyond standard courier movements, the service includes air freight and sea freight, together with customs documentation support. Loss and damage cover is offered as part of the shipping service.

Packing solutions

Packing is treated as a service in its own right. The company supplies boxes and cartons, palletised shipping and crates, and offers specialist packing for items that need more than a standard box. Online tools include a parcel girth calculator and a volumetric weight calculator, and there is guidance on how to package an item safely.

Categories of goods handled

The site groups its specialist shipping around particular types of consignment:

• Fine art and antiques
• Bikes and motorbikes
• Books
• Food
• Fragile parcels
• IT and electronics, including lithium batteries, PCs, laptops, monitors, servers and switches
• Large and heavy parcels
• Medical and lab equipment
• Musical instruments
• Sports equipment
• Furniture

Business and consumer services

For business customers, the offering covers UK business and freight delivery, courier services, exhibition equipment, home worker IT equipment, moves, palletised and bulky freight, and returns services. Consumer services include UK domestic delivery and courier services, international delivery, cars and parts, eBay services, excess baggage, personal effects, small moves and student shipping.

An online self-service option is available for items that are already packed, compact and under 30kg. A separate PowerSender service is aimed at frequent and batch shipping.

Service centres and coverage

PACK & SEND directs customers to find their local service centre, indicating a network of locations rather than a single depot. The company also publishes case studies and news, and offers franchise opportunities.