My Exotic Fruit

My Exotic Fruit, an online retailer of tropical and rare fruit

My Exotic Fruit is a British online shop specialising in exotic fruit. The company presents itself as the UK's leading exotic fruit retailer and states that its catalogue brings together a large selection of what it describes as elusive, high-quality fruits sourced from around the globe. Its offer is built around ordering online, with the fruit delivered to the customer's door.

The business operates under the trading name My Exotic Fruit and is registered as Tropical Traders Ltd, a limited company incorporated in England. Its base is at Unit 3, Oaklands Farm Estate, Goatsmoor Lane, Stock, Ingatestone, in Essex.

What the catalogue offers

The shop is organised around several product lines that appear in its navigation and home page:

• An online shop of exotic fruits, with a section dedicated to best sellers and top picks.
• Exotic fruit baskets and selection boxes.
• A Japanese selection.
• A section on produce in season, where the shop highlights varieties that are back in stock.
• A curated list of five unusual fruits presented as recommendations for customers to try.

The company describes its range as probably the largest collection of tropical fruits available on any website in the world, a claim that forms part of its own presentation rather than an independent assessment.

Buying online and in person

Orders are placed through the online shop, and the company also offers the possibility of shopping in person at its premises. It publishes separate telephone lines for online orders and for in-person purchases, and states that the physical shop is closed on Sunday, Monday and Tuesday.

On dispatch, the company indicates that it aims to send orders within three working days. It also advertises delivery charges starting at £2.50 and offers discount codes to customers.

Trade buyers and other services

Beyond individual retail customers, the site includes a dedicated section for trade buyers. It also maintains a blog and a newsletter that offers a 10% discount on the next purchase to new subscribers, along with updates on offers, new arrivals and promotions.

Customer feedback

The website displays a Trustpilot rating, presented as part of the shop's own page content. No further detail on the number or content of the reviews is provided in the available material.