Carepro

Carepro: health and social care recruitment from Ilford

Carepro is a UK-based recruitment agency specialising in health and social care staffing. From its head office in Ilford, east London, it supplies personnel to NHS trusts, local authorities, private medical providers and services supporting young people. The agency describes itself as NHS framework accredited and approved, and states that its client agreements give it access to frequent vacancies across the UK.

Its activity covers both permanent and temporary placement work, with separate teams for general enquiries, health and social care staffing, compliance and complaints.

Specialisms covered

Carepro organises its candidate and client work around several professional groups:

• Health and social care: support worker roles including young people's support work, child care and family support work, alongside partnership with councils to provide tailored resources and care packages.
• Nursing: registered general nurses (RGN), registered mental health nurses (RMN) and midwives, for NHS hospitals and private care providers.
• Doctors and GPs: primary care posts presented as plentiful and varied.
• Allied health professionals and health and social services (AHP/HSS): vacancies in both the NHS and private sectors, matched to a candidate's specialism and qualifications.
• Carers and healthcare assistants: healthcare assistant, support care worker and home care roles, among others.
• International placements: relocation of foreign medical professionals into permanent UK positions.
• Executive and managerial posts: long-term appointments matched to qualifications, preferences and career goals, including non-medical administrative and managerial positions.

International recruitment

A dedicated international line of work focuses on placing candidates from other countries. The agency states that it helps thousands of foreign medical experts each year relocate into permanent positions in the UK, and it presents this as one of its areas of expertise alongside domestic health and social care staffing.

Vacancies and candidate development

The agency says it holds a large number of opportunities for both experienced candidates and people starting out in medical and social care careers. It also emphasises the way it develops candidates, not only the hiring process. Its job listings, as shown on the site, span roles such as Registered Children's Home Manager and Family Support Worker in London, Children & Young People Support Worker in London, General Nurse in Eastbourne (South East), ITU Nurse in Chelmsford (Eastern/Anglia) and A&E Nurse in Woolwich (London).

Referral programme

Carepro runs a refer-a-friend scheme with no stated limit on the number of candidates a person can refer. Professionals in clinical roles are invited to take part, including nurses, specialist nurses in areas such as RMN, ITU, endoscopy, critical care and A&E, general practitioners, doctors, allied health professionals, urgent care practitioners and emergency nurse practitioners. The process requires only the referee's name, email address and profession; consultants then contact the referee and guide them through registration. Referrals cannot be backdated, the referrer's name must be supplied to receive rewards, and the fee varies according to the referee's specialty, with the terms and conditions giving the exact amounts.

Candidate feedback

The site publishes testimonials from candidates. A healthcare assistant describes the onboarding process as smooth and efficient and says the staff matched him with positions fitting his skills and schedule. Another healthcare assistant with experience of several agencies calls Carepro exceptional in staff welfare and gives it a five-star rating. These are individual accounts rather than an aggregate score.

Compliance and policies

The agency presents its compliance system as quick and easy and publishes a carbon reduction plan, a policy on the Modern Slavery Act 2015 and human trafficking, and a form for requesting removal of personal data. It also maintains a blog covering subjects such as mental health staffing, the challenges of care work and mental health awareness.