Heat Care South

Heat Care South: Gas Safe boiler servicing and repair in the south

Heat Care South is a boiler service and repair specialist led by engineer Paul, who has over 30 years of industry experience and founded the business in 2001. The company operates locally and is Gas Safe registered. Its core activity covers boiler servicing, repairs, new installations and landlord gas safety certificates.

Paul is described as an accredited engineer trained by manufacturers over many years, with particular expertise in the service and repair of gas boilers. The business reports a 4.9 out of 5 rating based on 256 local reviews and states that it has served over 2,100 customers during 22 years in business.

Repair response and spare parts

Heat Care South provides a fast-response repair service. According to the information available, 90% of boilers are repaired within one hour, and Paul gets 85% of faulty boilers up and running in less than 60 minutes of his arrival. The company carries spare parts, including some obsolete components, to speed up repairs. All parts supplied come with a 12-month guarantee.

For non-emergency bookings, the company asks customers to send the job postcode and boiler make and model by WhatsApp or text. For emergencies, it provides a phone line. Free telephone advice is also offered, and in some cases a broken boiler can be resolved without a visit. When a call-out is required, the company allocates four-hour time slots and gives 30 to 60 minutes' notice before arrival.

Boiler brands and servicing approach

The specialist carries parts for what it calls the big six boiler brands: Vaillant, Worcester, Potterton, Glow Worm, Baxi and Ideal. Paul is an accredited engineer for these manufacturers and can service and repair their boilers, often at short notice. The company states that most boilers can be serviced or repaired, including older models, and that it is happy to maintain older boilers with spare parts even for obsolete components.

On servicing, Heat Care South notes that all gas boilers should be serviced annually and that many should have a full strip-down service every five years. Annual servicing is presented as a way to keep boilers working safely and efficiently and to maintain manufacturer warranties.

Installations and landlord certificates

Alongside servicing and repairs, the company offers new boiler installations and landlord gas safety certificates. These services are listed together with boiler servicing and repairs as the main areas of work.

Customer feedback

The website includes reviews attributed to named customers. One review from December 2025 describes a prompt visit to investigate a Baxi Solo boiler, with a full explanation and efficient work, and mentions that only a call-out fee was charged. A June 2025 review refers to a Baxi Combi 105 boiler fixed efficiently and at a reasonable price. A May 2025 review mentions a CP12 certificate that had run out on a Baxi Megaflow, with a prompt visit and a reasonable bill.