EcoReflect Windows Direct

EcoReflect Windows Direct: double glazing, doors and conservatories in the South East

EcoReflect Windows Direct is a home improvement installer specialising in windows, doors and conservatories. The company states that it has worked in the industry for over two decades and that its team installs double glazing and conservatories across Hampshire, Surrey and the wider South East. It describes itself as operating from a base in Hounslow and travelling within a radius of about 80 miles.

The firm presents itself as customer-focused and says it avoids pushy sales tactics or salespeople, offering what it describes as an honest price. It also states that its products and installations are fully accredited and backed by a 10-year insurance-backed guarantee.

Window systems offered

The window range is organised by opening style and material, with uPVC presented as the reliable option and aluminium used for contemporary door designs.

• Casement windows in double and triple glazing
• Vertical sliding windows
• Flush sash windows
• Tilt and turn windows

The company highlights the thermal and acoustic insulation of its glazing and the range of colours and styles available across its products.

Doors and outdoor living

The door catalogue covers both entrance and garden-facing solutions:

• Composite doors, presented for thermal and acoustic insulation and exterior appearance
• French and patio doors
• Bifold doors, aimed at opening up the home to outdoor living
• Entrance doors

Conservatories and roofline

Beyond glazing and doors, the company installs conservatories, which it describes as easy to maintain, and offers roofline work. These complete a product set intended to cover both style and performance improvements to a property.

Showroom and design consultations

EcoReflect Windows Direct invites customers to a showroom where the product range can be seen in person and where the team offers design consultations on the spot. Appointments can be booked in advance. The company also offers free home visits and free, no-obligation quotations.

Customer base and reputation

The company reports thousands of customers across the South East and states that over 80% of its work comes from recommendations by friends, neighbours and relatives. It says it uses customer feedback for ongoing customer service training. The site displayed a Trustpilot reference and pointed to Google reviews, without specifying scores in the material reviewed.

Commercial and regulatory details

EcoReflect Windows Direct Limited is registered in England with company number 15821817. It is an Introducer Appointed Representative of Phoenix Financial Consultants Limited (Financial Services Register No. 1042659); Phoenix is described as a credit broker rather than a lender, authorised and regulated by the Financial Conduct Authority (FRN 539195), and offers finance from its panel of lenders subject to status and credit checks. The company's correspondence address is listed as 167-169 Great Portland Street, 5th Floor, London W1W 5PF.