Western Cars Horsham

Western Cars Horsham: private hire taxis across Horsham and Sussex

Western Cars Horsham is a licensed minicab and private hire operator based in Horsham, West Sussex. The company states that it has been providing taxi services in the town since 2007 and that it works across Horsham and the surrounding area, including villages in East and West Sussex. Its activity covers private hire cars, airport transfers, group taxi bookings and VIP chauffeuring.

Airport and transport hub transfers

Airport work is presented as a core speciality. The company lists transfers to Gatwick and Heathrow as well as to London City, Luton and Stansted, and it also advertises transfers to Southampton and Portsmouth seaports. Beyond airports and ports, it says it can take passengers to railway stations, bus stations and other transport hubs, and it offers tours of cities or towns and taxis to universities.

Fleet and accessibility

The fleet is described as extensive and includes estates, saloons, executive cars and people carriers for six, seven or eight passengers. Wheelchair-accessible taxis are also part of the line-up. The company states that vehicles are meticulously maintained and kept clean. All cars are fitted with Personal Digital Assistants (PDAs) so that passengers can receive live progress reports about their journey.

Drivers and booking preferences

Western Cars states that all of its drivers have been through a thorough vetting process and are described as dependable, friendly professionals. Clients who prefer to travel with the same driver can request a favourite driver, subject to availability. The company also highlights the local road knowledge of its drivers and its use of GPS to anticipate hold-ups such as roadworks and to find alternative routes.

Fares, booking channels and business accounts

Prices are based on vehicle type and miles travelled, and the company says it charges the same rates whatever the time of day or night. Fixed fares are offered for a variety of destinations, including major airport transfers such as Stansted, Gatwick and Heathrow. Bookings can be made by phone, by text, online through the website or via the company's free iPhone and Android app. All major debit and credit cards are accepted, and local organisations can set up a business account.

Group travel and customer feedback

Group bookings are handled for occasions ranging from school runs to hen parties and wedding transport, with quotes available on request. The company describes itself as customer-focused and invites feedback on the service received, stating that complaints or comments are taken personally.

Coverage area

The service area listed by the company includes Horsham, Billingshurst, Cowfold, Five Oaks, Slinfold, Broadbridge Heath, Rudgwick, Bucks Green, West Grinstead, Partridge Green, Southwater, Lower Beeding, Warnham, Mannings Heath, Roffey, Itchingfield and Barns Green. The company adds that it will consider requests from areas not listed.

Company details

Western Cars Horsham Ltd is registered in England & Wales under company number 16038694. The registered office address given is Office 3, The Courtyard, 30 Worthing Rd, Horsham RH12 1SL.