Fixation Surface Repair Specialists Ltd

Fixation Surface Repair Specialists: hard surface restoration from Hornchurch

Fixation Surface Repair Specialists Ltd is a UK company dedicated to repairing and restoring hard surfaces rather than replacing them. From its head office in Hornchurch, Essex, the firm dispatches mobile technicians across Greater London and the wider South-East of England. It presents itself as “the UK leader in hard surface repair and restoration” and states that it has operated since 2016.

The company works on a wide range of substrates, including wood, laminate, ceramic, metal, uPVC, stone, marble, granite and glass. Its stated aim is to make damage disappear seamlessly, leaving surfaces looking as good as new. The service is presented as an alternative to replacement, with the claim that repairs can save up to 80% of the cost compared with installing new items.

Repair services for domestic and commercial surfaces

The catalogue of services covers specific elements commonly found in homes and commercial premises:

• Bath repairs
• Shower tray repairs
• Sink repairs
• Laminate floor repairs
• Tile repairs
• uPVC repairs
• Stone and brick repairs
• Veneer and laminate repairs
• Worktop repairs
• Glass polishing
• Custom spraying
• Kitchen respraying

Beyond these, the company indicates that it can revive kitchen worktops, renew shower trays and refresh exterior façades. It also offers colour changes, improvements and modifications as part of its repair and restoration work.

A four-step process from estimate to guarantee

Fixation outlines a structured process for each job. The client first shares details and photographs of the damage by phone, email or an online form so that the team can prepare an estimate. A fixed, no-obligation price is then provided and an appointment is agreed. A fully trained technician arrives in a liveried van, colour-matches the area and carries out the repair on site; most jobs are completed in a single visit thanks to same-day techniques. After the work is finished, the area is cleared of tools and dust, the client receives simple care tips, and a written one-year workmanship guarantee is sent by email.

The company states that every job comes with a 12-month defects-liability guarantee from the date the repair is completed. It also says that technicians colour-match and texture-blend by hand, and that in most cases the finished repair is virtually undetectable, even at close range.

Sectors and geographical coverage

Fixation serves a range of industry sectors: building and construction, contractors, healthcare, commercial and industrial, residential, facilities management, caravans and motorhomes, insurance, and sports and leisure. It handles both one-off residential repairs and site-wide contracts.

From the Hornchurch head office, its fleet of mobile technicians travels across Greater London and the wider South-East of England. The areas listed as served include Greater London, Essex, Kent, Surrey, Hertfordshire, Sussex, Buckinghamshire, Bedfordshire, Oxford and Cambridge.

Repair versus replacement: time, cost and environmental impact

The company argues that repairing is faster than replacing because technicians work on site and there is no waiting for new items to be delivered and installed. It also presents repair as a cost-effective solution, stating that it can save up to 80% of the cost compared with replacement. On the environmental side, Fixation says that on-site repair avoids waste and the need to dispose of damaged items in landfill, and that it minimises manufacturing and transportation emissions.

According to the information available when this profile was written, the company reports an “Exceptional” 4.7 rating from customer reviews. It states that homeowners, landlords and major house-builders rate its work as “Excellent”.

Leadership and company details

Adam Ellis is identified as Managing Director. The company is registered as Fixation Surface Repair Specialists Ltd, with registered company number 9986668 and VAT number GB248473479. Its head office is at 195b Ardleigh Green Road, Hornchurch, Essex, RM11 2SD.