B-HEM Solutions

Domestic energy assessment and retrofit advice from the West Midlands

B-HEM Solutions is a consultancy built around the work of Richard Haynes, a Domestic Energy Assessor and Retrofit Assessor who describes senior experience spanning housing, health, technology and public services. The practice positions itself between the detail of a single dwelling and the wider questions of housing strategy, and states that it works with both homeowners and housing providers.

The stated aim is to help make homes more efficient, affordable and adaptable by combining energy performance, retrofit, assistive technology and independent living expertise. The operating area named on the site is the West Midlands, with work extending beyond it.

Four connected service lines

The offer is organised into four areas that the practice presents as linked rather than separate products.

• Domestic Energy Assessments: EPC assessments for homeowners, landlords, sellers, self-builders and property professionals.
• Retrofit and home performance: work that goes past the certificate to examine heat loss, ventilation, moisture, heating and renewables, and to establish a sensible sequence for improvements.
• Deeper Dive — Home, Independence and Legacy: a personalised review covering property performance, assistive technology, independence and future investment, addressed to people of all ages and abilities.
• Housing and public sector: strategic support for complex programmes and innovation, drawing on combined housing, energy, technology, health and public-service experience.

How the assessment work is framed

On the EPC side, the practice presents its assessments as accurate and professional and addresses them to owners, landlords, sellers, self-builders and property professionals. The retrofit strand is described as a planning exercise: understanding how a property performs, how its occupants live and which investment makes sense at a given moment and later on, rather than issuing a certificate and stopping there.

The Deeper Dive service extends the review to assistive technology and independent living, linking the physical performance of a home with the needs of the people in it. It is offered to people of all ages and abilities, not to a single client profile.

Background and credentials cited

The site states that Haynes holds a Master's degree in Assistive Technology and has practical experience of domestic retrofit alongside senior public-sector and housing work. It also reports recognition through the Local Government Chronicle (LGC) and Municipal Journal (MJ) awards, and that he wrote the foreword to the International Code of Practice for Technology Enabled Care.

These credentials are presented as the basis for working at two levels: the specifics of an individual home and the broader questions of investment, resilience, service design and resident outcomes.

Who the consultancy is aimed at

The client base described covers individual homeowners, landlords, sellers, self-builders and property professionals on the domestic side, and housing providers and public-sector bodies on the strategic side. The practice frames its method as a progression from evidence to insight, then to practical decisions and better outcomes.

Getting in touch

Enquiries are handled directly by Richard Haynes by email or telephone, and the site also offers the option of booking a 30-minute call. A contact form asks what the visitor is trying to solve, with categories for EPC or domestic energy assessment, retrofit or home energy planning, housing or public-sector work, and other matters.