Posh - Home & Garden Furniture Superstore

Posh: UK online superstore for garden furniture and home spa products

Posh is an online retailer operating from Lancashire that sells garden furniture, bathroom fixtures, steam showers, saunas and hot tubs. The company presents itself as the UK's biggest spa retailer and states it has hundreds of thousands of customers. Its catalogue is organised around several main departments: bathrooms, showers, hot tubs, sauna and steam, heating, garden and aromatherapy.

Garden furniture

The garden range covers rattan, wooden, metal and plastic furniture, along with BBQs, ovens and cooking equipment, buildings and structures, garden storage, landscaping and planting supplies, and heaters, chimeneas and firepits. Accessories such as cushions and fixings are also listed. The site highlights a rattan collection that includes daybeds and loungers.

Bathrooms and showers

In the bathroom category, Posh stocks basins (pedestal, wall-mounted, traditional, counter-top and semi-pedestal), toilets (closed couple, back-to-wall, wall-hung, traditional and seats), baths (straight, freestanding, shower, walk-in and whirlpool and spa baths), shower valves, riser rails and kits, shower heads and arms, shower panels, shower enclosures, trays, doors and cabins. The taps and fillers section includes basin, bath, kitchen and bidet taps. Accessories range from bathroom lighting and toilet accessories to shower and bath wastes. Mirrors and cabinets, sound systems and waterproof TVs are also part of the offer.

Saunas, steam showers and hot tubs

Posh sells home saunas, outdoor saunas, steam generators and steam room doors. The steam shower selection includes steam showers, shower cabins and electric shower cabins. Hot tubs are available with installation offered. The product listings show a strong presence of the Vidalux brand, with models such as the 2 Person Carbon Infrared Sauna, the 2 Person Traditional Barrel Sauna, the 3 Person Elegant Traditional Sauna with Bluetooth, the 1 Person Nordic Traditional Sauna, the 3 Person Hybrid Sauna with traditional and full spectrum infrared, the Solara 2 Person Full Spectrum Infrared Sauna, the Kontrast Lux rectangular hydro shower cabin, the WB47 Deluxe whirlpool and airspa bath and the WB44 Deluxe Waterfall whirlpool and airspa bath. Prices displayed at the time of writing range from £1,399 to £3,495 for saunas and from £849 to £1,699 for shower cabins and spa baths.

Brands and promotions

The store highlights big brands with savings of up to 70% on radiator brands and up to 75% in the rattan furniture sale. It also advertises weekly offers, a special offers section and a best price guarantee. The site states that it uses its buying power to bring in brands at competitive prices. A 0% interest-free credit option is mentioned in the site's meta description.

Customer service and delivery

Posh offers free delivery on most items and on all orders over £500. Next-day delivery is available as an express service. The company provides a 30-day no-quibble return policy for all items on the site. Customer support is described as highly trained agents available from concept to completion. Payments are secured with SSL certification and full PCI compliance. VAT relief is offered, and there is a finance options page.

Company background

The business operates under AEB Europe LTD, company number 16280902, trading as Posh since 2009. The warehouse address is Unit 17, Heysham Business Park, Heysham, Lancashire, LA3 3PP, and the site notes that there is no showroom. The contact phone number is 0800 020 9545.