Infrared Group Ltd

Infrared Group Ltd: infrared heating panels for homes and commercial premises

Infrared Group Ltd describes itself as a Derbyshire-based manufacturer, supplier and installer of infrared heating solutions made in Europe, aimed at both domestic and commercial users across the UK. The company presents its activity around the supply and installation of infrared panels, a technology it positions as an alternative to conventional central heating and electric radiators.

The firm states that its heaters are designed and manufactured in-house, and that its team of heating specialists helps customers choose a system suited to their property. It frames its offer around reducing heating costs and improving energy efficiency for homeowners and businesses alike.

How the panels are presented

The company explains that infrared panels emit radiant heat that warms people and objects before the air, a sensation it compares to sunlight on a warm day, and says this avoids a stuffy atmosphere. It also highlights room-by-room zoned heating, so that only occupied areas are heated, and states that the panels require no maintenance.

According to the information published by the company, its heaters are backed by a 40+ year lifespan and an industry-leading 10 year warranty, and it claims a guaranteed 42% reduction in electricity usage compared with traditional electric radiators. In its section on houses it refers to reducing energy bills by up to 60% through improved efficiency and reduced waste.

Customer segments covered

The site organises its offer by type of user. Alongside homes, it lists developers, commercial premises, retail spaces, care facilities, kennels and the healthcare sector. For homes, it stresses zoned heating of individual rooms, zero maintenance and the long service life of the panels. The commercial, healthcare and care home, and kennel and cattery lines appear as dedicated service areas within the same infrared heating proposition.

Products, demonstration and installation

Infrared Group presents a range of infrared heating products designed and manufactured in-house, and describes its service as including a free in-home demonstration of the panels so that customers can see and feel how they work before deciding. The company also refers to efficient water heating solutions among the services it supplies and installs.

As figures for its activity, the site cites more than 150 installations and a 100% success rate. These are the company's own published claims rather than independently verified data.

Customer feedback shown on the site

The material includes testimonials from customers in Portsmouth, Liverpool, Essex, Wales and West Sussex. They refer to the consultation process, the fitting work, the difference the panels made in older and cold properties, the ease of installation and operation, and the warranty and support. One customer mentions printing pictures on heaters as a feature of the product. These are individual accounts reproduced by the company and do not constitute a general assessment of its service.