SkyEx

SkyEx, a TfL-licensed private hire operator in Hayes

SkyEx is a private hire company working out of Hayes, in West London, and describes itself as one of the area's longest-established operators, with more than 25 years of service to the local community. The company states that it is fully licensed by Transport for London and that it runs around the clock, every day of the year. Its founder and current head is Dev Jassi, who according to the company's own account started the business as a local Hayes operation and remains actively involved in its management.

The firm presents itself as West London's largest minicab company, a claim that appears in its own promotional material rather than as an independently verified figure.

Services: minicabs, airport runs, executive travel and courier work

The service range is organised around five lines of activity:

• Minicabs: everyday private hire journeys, bookable in advance or at short notice.
• Airport transfers: transfers to Heathrow, Gatwick, Luton and Stansted, offered at fixed prices and with flight tracking included.
• Executive and VIP travel: premium Mercedes cars with professional drivers for corporate and VIP clients, handled through a dedicated executive line.
• Minibuses: larger vehicles for group transport, including airport transfers by MPV and Viano.
• Same-day courier: delivery of parcels and documents across London and the UK.

The company also maintains business accounts for corporate customers, with specific terms and conditions for account clients.

Fleet and drivers

SkyEx describes its fleet as modern, made up of vehicles under five years old in one part of its presentation and under ten years old in another, a discrepancy that appears in its own text. The range covers executive saloons, MPVs, estates, minibuses and vans, which allows the operator to serve both individual minicab journeys and larger group or corporate movements.

All drivers are described as fully licensed, CRB checked and carrying identification at all times, as well as experienced and smartly dressed. The company presents fixed pricing without surge charges as one of the features of its service.

Booking through the app and online

Reservations can be made by telephone, through the website or with the company's free app for Android and iOS. According to the operator, the app allows a car to be booked immediately or scheduled in advance, provides a cost estimate before travel, accepts card payment or cash paid to the driver, shows an accurate ETA with tracking on an interactive map, and stores frequent pick-up and destination points to speed up future bookings.

Coverage across West London and the M25

The company lists its service area as the whole of London and beyond, naming Heathrow Airport, Hayes, Hounslow, Southall, Ealing, Greenford, Harrow, Uxbridge, West Drayton, Feltham, Heston, Staines, Egham, Sunbury, Langley, Hillingdon, Staines-upon-Thames, Shepherd's Bush, South Kensington, Whitton and all points across the M25.

Reputation and partnerships

SkyEx refers to more than 4,000 five-star Google reviews from customers. It also identifies itself as an official partner of Queens Park Rangers, London Irish, Hayes & Yeading United and British Airways F.C., whose crests appear on the site.

Corporate identity

Skyex.co.uk operates as a trading style of Triple A Express, with its registered office at the same Hayes address used for the business.