Aura Retrofit

Aura Retrofit: heating, renewables and insulation across South Central England

Aura Retrofit is a heating and energy-efficiency installer working with homeowners and businesses in the South Central region of England. The company states that it has operated since 2005 and that its coverage takes in Dorset, Hampshire, Sussex, Surrey, Berkshire, Buckinghamshire and Hertfordshire. Its work combines conventional heating, low-carbon heating, solar generation and insulation, with support for customers seeking government funding for the upgrade.

The company presents itself as an Octopus Energy Trusted Partner and as a Cosy Accredited Installer, and reports that it has reached the Cyber Essentials Plus certification. It also states that it has helped thousands of people across the UK access funding for heating upgrades and for solar PV with battery storage.

Boilers and heat pumps

On the heating side, Aura Retrofit installs high-efficiency gas, oil and LPG boilers, and also carries out boiler servicing and repairs. It offers boiler care plans for ongoing aftercare.

For low-carbon heating it installs air source heat pumps, again with installation, service and repair work and separate care plans. The company offers a self-funded heat pump route in which a price is generated online in about two minutes, without a sales visit or a callback. The quote covers a Worcester Bosch or Vaillant heat pump, sized for the property from its energy certificate, with the Boiler Upgrade Scheme grant of up to £9,000 already deducted. Aura states that it applies for the grant on the customer's behalf, paperwork included, and that installation is carried out by its own qualified engineers. The online price is confirmed by a home survey, and a deposit secures the installation.

Solar PV and battery storage

The company installs solar PV systems with battery storage, and provides servicing, repair and care plans for solar installations. Solar PV funding is listed among the funding routes it handles.

Insulation and ventilation

Aura Retrofit carries out loft insulation, cavity wall insulation and flat roof insulation. It also offers ventilation strategy and insulation work, and provides care plans covering insulation installations.

Funding support

A dedicated funding area of the business covers applications for boiler funding, air source heat pump funding and solar PV funding. The company describes access to government funding as part of its proposition, alongside the installation work itself.

Reputation and public profile

The company's site displayed 243 Google reviews at the time of writing this profile. It also features a testimonial from television presenter and eco-house builder Tommy Walsh, who endorses the company for advice and installation and cites the availability of government grants towards upgrade costs.

Aura Retrofit is listed as an Octopus Energy Trusted Partner, a status the company quotes Octopus Energy Services CEO John Szymik describing as central to the UK's clean energy transition. The business also publishes news items on topics such as the health risks of cold homes, the Warm Homes Plan in North East Hertfordshire and in Hamble Valley, its Cyber Essentials Plus certification and its progress to Octopus Cosy Accredited Installer status.

Company details

Aura Retrofit operates as a registered company (Company No. 06349712) with a VAT registration (VAT No. 898 4819 43). Its published resources include care plan terms and conditions, installation terms and conditions, a boiler breakdown checklist, installation guidance, videos and downloadable materials, as well as a careers section.