PGH Pest Control & Prevention

Pest control in Guildford and Surrey since 2008

PGH Pest Control & Prevention is a pest control company based in Guildford, Surrey, serving homes and businesses across Surrey and the South East. The company was founded in 2008 by Pete Higgs, who remains at the helm, and it operates from a head office in Guildford with local technicians covering the surrounding area. Its published price list covers a range of common pests, and the company states that the price quoted on its website is the price that appears on the invoice.

Services for homes and businesses

PGH handles a broad catalogue of pests. For residential customers, the services listed include wasps, rats and mice, squirrels, pigeons, moles, fleas, bedbugs, carpet beetles, cockroaches, ants, woodworm, moths, hornets, flies, silverfish, and live honeybee removal. The company also deals with wildlife management, including badgers, and offers bird control for pigeons, seagulls, parakeets, Canadian geese, starlings and jackdaws in chimneys.

For business clients, PGH provides pest control across sectors such as food industries, facilities management, building sites, retail and offices, civic and stadia, waste sites, hospitality, historical buildings, healthcare and pharmaceutical, and industrial premises. It offers audit-ready reporting with digital site visit reports and scheduled programmes designed for EHO and BRC auditors, and arranges free site audits. Additional property maintenance services include loft insulation clearance, pigeon fouling removal, house clearance, wild animal management, bad odour removal, dead rat and dead animal removal, moss clearance from roofs, bat dropping clearance, woodworm treatment, roofing repairs, new roofs, and damp proofing joists.

Published pricing and guarantees

The company publishes a detailed price list that includes VAT. For rats and mice, three visits cost from £594 between April and September and from £654 between October and March, with bait placed in locked boxes and all boxes removed at the end. A free re-visit is included within three months of the final visit. Wasp nest treatment is priced from £354 between October and May and from £408 between June and September; the two-visit option is guaranteed to 30 November, while a single visit costs from £180 or £210 depending on the season and is booked by phone without a guarantee. Squirrel programmes involve three visits over about four weeks and cost from £594 or £654 depending on the season. Pigeon surveys start from £180, credited against proofing work that starts from £600, with a five-year guarantee on the areas marked on the quote.

Proofing services are quoted after the first visit and are guaranteed for five years on the entry points listed in the quote, provided nobody else alters them. Examples include airbrick mesh from £55.20 each, door bristle strips from £360, and one-way drain valves from £348 after a survey. A call-out fee from £180 applies only if no work is carried out during the visit.

Founder and recognition

Pete Higgs established PGH in 2008 with backing from The Prince's Trust and built the company into the Guildford team that currently handles customer calls. He was featured in The Telegraph's Prince's Trust story, "Putting trust in the young", and the company received a Prince's Trust Celebrate Success Award in 2013.

Coverage and practical details

The head office is in Guildford, and the company lists coverage in Cranleigh, Crawley, Esher, Farnham, Leatherhead, Redhill, Walton-on-Thames and Weybridge, with local technicians across the South East. Customers can check postcode coverage on the website. The company also offers a WhatsApp photo identification service for pests or droppings.

Reputation

At the time of writing, the website displayed ratings of 4.8 from 297 Google reviews and 4.8 from 95 Trustpilot reviews. Individual testimonials on the site describe experiences with rat, squirrel and hornet treatments, citing punctuality, clear communication and thoroughness.