Glenwood Construction Debt Recovery

Construction-focused debt recovery from Glasgow

Glenwood Construction Debt Recovery is a niche debt recovery and dispute resolution firm that concentrates on the construction sector. The company describes itself as offering 'no win no fee' debt collection services across the UK and Ireland, with a head office in Glasgow and additional offices in Leeds and Dublin. It states that it was established in 2016 and has grown to serve more than 3,000 clients with a team of over 50 professionals.

The firm frames its activity around cash flow and credit risk for businesses that work directly in construction as main or sub-contractors, or that supply the industry with goods and services. Its stated mission is to provide approachable, transparent and effective debt recovery for the construction sector.

Recovery services and dispute resolution

The core service is personalised construction debt recovery, which the company describes as a no-collection, no-fee approach. The process begins with a statement of account and the debtor's contact details; the firm's team then contacts the debtor and manages the recovery, including tailored demand letters, negotiation and, where needed, support for legal action. A separate dispute resolution service uses negotiation, mediation and arbitration with the aim of reaching mutually beneficial outcomes.

Retention collection and credit control

Glenwood highlights retention collection as a speciality, focused on reclaiming funds held back on projects in an efficient and amicable way. It also offers credit control services, either white-labelled or under the Glenwood brand, allowing clients to outsource the function or reinforce an existing internal team. These arrangements are presented as short- and long-term solutions, and the company also provides professional training for client staff.

Credit checking and contract reviews

For credit risk, the firm provides construction-specific credit checking, with industry-focused credit reports and a monitoring system that clients can run internally to track existing customers. Contract reviews are also listed among its services, aimed at ensuring clarity and compliance in agreements.

Software, reporting and client oversight

Glenwood promotes a bespoke debt recovery system built around a digital-first way of working with clients. Reporting is presented as a central part of the service: clients receive weekly collection reports intended to give full visibility of their cases. The company also operates an online client portal.

Sectors served and scale of operation

The firm lists construction main and sub-contractors, plant hire, waste management and skip hire, builders merchants and suppliers to the construction industry among the sectors it works with. It states that it has worked with more than 3,000 clients across all areas of construction. Among the figures it publishes are a 97.4% pre-legal collection rate, all cases actioned within an hour, costs potentially payable by debtors and what it describes as the UK's lowest fees. These are the company's own claims as presented on its site.

Offices and coverage

Beyond the Glasgow head office, the company lists a Leeds office at No 2 Wellington Place, Leeds, West Yorkshire, LS1 4AP, and a Dublin office at the Ormond Building, 31-36 Ormond Quay Upper, Dublin 7D07 N5YH. It states that it offers nationwide coverage for debt recovery and credit control across the UK.