Aquatics to your Door

Aquatics to your Door: online fish supply from Surrey

Aquatics to your Door is a family-run aquatic business that sells fish and related dry goods online, with next-day delivery available across the UK. The company describes itself as having a combined 110 years of experience in the aquatics industry, including 50 years attributed to David, and says it has visited suppliers in 12 countries. Its warehouse is located about five minutes from Gatwick Airport in Surrey; the premises are closed to public viewing, but click-and-collect orders can be arranged for customers living nearby.

Livestock ranges

The catalogue is organised into tropical fish, marine fish, koi carp, pond fish and fancy goldfish, alongside a separate dry goods section.

• Tropical fish: a full range with a stated specialism in Malawi cichlids, also listing sharks, loach, angelfish, tetras, plecos, fighting fish, guppies and corys, plus tropical invertebrates such as crabs, shrimps and lobsters.
• Marine fish: tropical marine species, reef-safe fish and rare exotic fish, with invertebrates, corals and live rock also mentioned. Marines are delivered weekly, and out-of-stock items can be pre-ordered, usually fulfilled within 7–10 days; unlisted fish can be ordered specially.
• Koi carp: a large selection kept in stock, with buying trips to Israel and Thailand cited as the source for hand-picked fish. Larger koi are individually photographed so buyers can see the fish before purchase.
• Pond fish: goldfish, shubunkin, sarasa, orfe, tench, sturgeon, mirror carp, common carp, grass carp and ghost carp.
• Fancy goldfish: oranda, ryukin, ranchu, telescopic eye fantail and pearlscale, offered in various sizes and with bulk-buy options.

Quarantine, health testing and guarantees

Koi are held on arrival in a purpose-built quarantine and conditioning facility, and the company states that its fish are kept at outdoor temperatures so they can be shipped year-round. It also says it has led the way in koi health testing, with standards it set becoming a template used across the industry. A 10-day health guarantee applies to freshwater livestock, and a separate "Perfect Health Promise" states that all fish are guaranteed to arrive in perfect condition.

Packing and delivery

Fish are packed in plastic bags with water and oxygen, then placed in a polystyrene box with a heat pack where necessary and finally in a cardboard box, a method the company says minimises temperature fluctuations. Orders are sent nationwide by overnight service, and customers can choose their delivery day through a calendar system. Next-day delivery is presented as standard for fish ordered online.

Dry goods and auctions

Beyond livestock, the shop carries fish foods, treatments and equipment for aquariums and ponds. The site also promotes a live fish auction that customers can visit and bid on.

Stock and pricing shown in the catalogue

At the time of writing this profile, the site listed discounted prices on several lines, including assorted balloon molly, male and female guppies, peacock goby, neon tetra, glowlight tetra, Mocha and Chocolate clownfish, Royal Gramma and Yellow Clown Goby. These are catalogue prices subject to change rather than standing offers.