OFNL (Open Fibre Networks Limited)

OFNL, open access full-fibre networks for new build developments

Open Fibre Networks Limited (OFNL) owns and operates open access Fibre-to-the-Premise (FTTP) networks on new build residential and commercial developments. The company states it was the first independent company to own and operate fibre networks for the delivery of residential broadband services in mainland UK. Its networks are gigabit capable and open access, and the infrastructure is installed before the houses or businesses are built, which the company presents as a way of minimising disruption at a later date.

OFNL describes itself as part of the BUUK Infrastructure group of companies, which it identifies as a provider of last-mile utility networks serving over two million homes. The operator reports more than 100,000 homes connected to its fibre network, over 14 years of experience and scalable networks designed to accommodate new high-speed products as they emerge.

What the network carries

The full-fibre technology supports broadband, phone and TV services. Fibre optic cables run directly into the premise, which the company links to a more reliable and better-quality connection. OFNL owns, operates, maintains and adopts the fibre network infrastructure.

On the service side, the company offers homeowners a choice of up to 18 Internet Service Providers, with packages covering broadband, phone and television, and business customers a choice of more than 80 business-focused ISPs. OFNL presents its networks as easy for ISPs to connect to and states it is always looking to partner with new providers.

Who it works with

• Service providers: ISPs connecting to the open access network, with partnership open to new providers.
• House builders: the company focuses on the new build sector as network infrastructure provider for fibre technology to new homes and businesses on a development.
• Businesses: gigabit full-fibre connectivity with a choice of business-focused ISPs.
• Residents: gigabit speeds intended to support multiple devices and home working without slowdowns.

The company states that it connects homes, schools, community centres and businesses of any size, and that it is always looking to expand its networks.

Communal satellite and speed checking

Some developments on OFNL's networks do not have satellite dishes for individual properties. In those cases TV and entertainment services (Freesat, Freeview, Sky and DAB Radio) are delivered through a communal aerial and satellite system serving all the properties on the development. The company also provides a postcode checker to confirm whether an address is on an OFNL network and which ISPs are available, and a tool for connected users to check upload and download broadband speeds.

Regulation, service and environmental credentials

OFNL operates in what it describes as a highly regulated industry and is regulated by the Office of Communications (Ofcom). It states a commitment to meeting its obligations on service quality, safety practices, customer information controls and regulatory reporting, and maintains a dedicated UK-based customer service team.

On environmental matters, the company says it applies an environmental policy across all stages of the construction process, aims to minimise adverse environmental impacts, uses the latest techniques and renewable materials, and has been awarded a five-star rating from GRESB, which it describes as the global benchmark of environmental, social and governance standards.

What ISPs say

The site quotes Darren Heales of Kinetic Internet Limited describing a high quality service, a friendly team and professional, reasonably timed responses to queries, and recommending OFNL as a wholesale network provider. Robin Jobber of Ashford Fibre highlights responsiveness and adaptability compared with traditional infrastructure operators, and credits the ability to serve new clients quickly and efficiently with helping build its reputation.