Elevation IT

Elevation IT: Console, Controller and Computer Repairs in Fareham

Elevation IT is a repair business based in Fareham, Hampshire, that focuses on game consoles, controllers, laptops, desktop PCs and general electronics. The workshop handles everything from straightforward component swaps to advanced board-level work, and serves customers locally as well as through a UK-wide mail-in service.

The company states that it regularly repairs devices that many other businesses would simply replace, using professional tools and diagnostic equipment. Its stated approach is to fix equipment properly, explain the work clearly and treat customers fairly.

Consoles, Controllers and Computers Covered

The repair catalogue is organised around several device families. For game consoles, Elevation IT lists the PlayStation 5 and PlayStation 5 Pro, PlayStation 4, Xbox Series X, Xbox Series S, Xbox One, Nintendo Switch, Nintendo Switch OLED and Nintendo Switch Lite. Controller work covers the PS5 DualSense and DualSense Edge, Xbox controllers, Xbox Elite Series 2, SCUF controllers and Nintendo Joy-Cons, among others.

On the computer side, the business repairs Windows laptops, desktop PCs and gaming computers, and carries out SSD upgrades, charging port repairs, hardware and software fixes and diagnostics. It also offers data recovery, data wiping, TV repairs and technical support for home users, businesses and organisations, including networking, upgrades, troubleshooting and consultancy.

Microsoldering and Board-Level Expertise

A significant part of the workshop's activity is component-level repair. The services listed include HDMI port replacements, USB-C port repairs, charging circuit repairs, work on damaged connectors, liquid damage treatment and board-level diagnostics. The company also performs microsoldering and describes its workshop as equipped for both simple replacements and advanced board-level work.

For controllers, the offer extends beyond repair to upgrades: Hall Effect and TMR joystick upgrades are available, along with stick drift repairs. Console cleaning is another listed service, aimed at addressing overheating and related performance issues.

Local Collection and UK-Wide Mail-In

Customers in Fareham and nearby areas can use a local collection and return service that covers Fareham, Portsmouth, Gosport, Whiteley, Waterlooville, Havant and surrounding areas. For those elsewhere in the UK, Elevation IT operates a mail-in repair service, with devices sent directly to the workshop for diagnosis and repair. The website also mentions a white-glove electronic repair service and a book collection option.

Background and Reputation

Elevation IT is led by founder and owner Chris Stephens, who is described as having over 20 years of experience in the IT and technology industry. His background includes computer repairs, networking, diagnostics, electronics, security systems, technical consultancy and advanced board-level repairs. The business says it has been built through customer recommendations, repeat business and positive reviews.

The website displays a Google Reviews rating of "EXCELLENT" based on 156 reviews, with individual testimonials mentioning repairs such as PS5 HDMI port fixes, console deep cleaning for overheating and Xbox Series X HDMI port replacement. These are customer comments and a rating shown on the site at the time of writing this profile.

Repair Services at a Glance

• Game console repairs: PlayStation 5 & 5 Pro, PlayStation 4, Xbox Series X|S, Xbox One, Nintendo Switch, Switch OLED and Switch Lite.
• Controller repairs and upgrades: PS5 DualSense, DualSense Edge, Xbox Elite Series 2, SCUF, Joy-Cons, Hall Effect and TMR stick upgrades, stick drift fixes.
• Computer and laptop repairs: Windows laptops, desktop PCs, gaming computers, SSD replacement and cloning, charging ports, hardware and software issues, diagnostics.
• Microsoldering and board-level work: HDMI and USB-C ports, charging circuits, damaged connectors, liquid damage, component-level diagnostics.
• Other services: data recovery, data wiping, TV repairs, console cleaning, IT support and technical consultancy.