Heyclear

Heyclear: clearance and waste management from a Fareham base

Heyclear is a privately owned clearance and total waste management business operating across the UK. Its head office sits in Fareham, Hampshire, on the same site as its reuse and recycling facility, which the company describes as the central hub for its operations. From there it serves private households and commercial clients, covering house, garage, loft and shed clearances as well as tailored contracts for businesses.

The company presents itself as multi-award-winning and states that its team brings more than 30 years of experience in waste and recycling clearance. Its stated aim is to keep waste out of landfill and to prioritise reuse.

Clearance services for homes and businesses

The service list covers domestic and commercial work:

• House clearances, including garages, lofts and sheds
• Probate clearance
• Cleaning services
• Commercial waste collections
• Waste removal
• Hoarded house services
• Storage facilities
• Hazardous waste removal
• Office clearances

The probate service is presented as a distinct line of work, handled with what the company describes as dignity and respect for the property and the items involved. Staff assigned to it have undergone DBS vetting.

How a clearance is arranged

Heyclear sets out a four-step process. The client first makes contact by phone or through the online form and describes what needs clearing. Photographs can then be uploaded or emailed to help produce a more accurate quote. Where a home or site visit is preferred, the team arranges a date and time with the client.

Site visits are described as free and without obligation, which the company presents as an option for clients unable to list or photograph a large volume of items, or who are not located near the property. Changes on the day are also contemplated: items added before the team leaves for the facility are re-priced and added to the invoice, while items removed are deducted from it.

What happens to the items collected

Everything collected returns to the company's facility, where items are processed and screened. Usable furniture and objects go to a warehouse and are either donated to charities the company works with or sold on. Material that cannot be reused is separated by grade — wood, metals, plastics and textiles — bulked and sent for recycling. Residual items that cannot be recycled are incinerated in a high-temperature incinerator that produces energy. Heyclear frames this reuse-first handling both as an environmental position and as a way of holding down client costs.

Vetting, accreditation and compliance

The company states that its entire team is DBS vetted and receives continuous training. It lists the following credentials:

• SafeContractor Approved
• SafePQQ Verified
• ISO 9001 Registered
• ISO 14001 Registered
• ISO 45001 Registered
• Site Exemption Number WEX487464
• Waste Carriers Number CBDU406302

Payment and commercial terms

Payment can be made by phone at the time of booking or on completion of the work. Teams carry contactless chip-and-pin card machines, and the company can send a link to accept bank transfers. Commercial and industrial customers can apply for credit terms.

Coverage across southern England

Heyclear lists Hampshire, West Sussex, East Sussex, Dorset, Surrey, Berkshire and Wiltshire among the areas it serves, and states that it operates across the UK. The Fareham headquarters is described as allowing the company to tailor its services to towns and cities throughout Hampshire.