Autotest (West Ewell) Limited

Autotest (West Ewell): a family-run garage serving Ewell and Surrey

Autotest (West Ewell) Limited is a car and van repair centre based in Ewell, Surrey. The business states that it has been operating since 1990 and that it celebrated its 30th anniversary in 2020. It describes itself as a family-run business and says it looks after customers in Stoneleigh, Malden Rushett, Burgh Heath, Nork, Langley Vale, Tolworth, Epsom, Chessington, Surbiton, New Malden, Leatherhead, Claygate, Esher, Oxshott, Worcester Park, Kingston, Raynes Park, Norbiton, Sutton, Morden, Cheam and most of Surrey.

The garage presents itself as a Bosch Car Service centre and states that it works on all makes and models of vehicles. Its website lists a broad range of mechanical services, from statutory MOT testing to routine maintenance and more specialised repairs.

MOT testing and servicing

MOT testing is one of the core services. The site lists car MOTs at £54.85, with a £5 discount when booked online, bringing the price to £49.85. It also offers a free MOT reminder service and an online booking facility for MOT slots.

Car servicing starts from £175 including VAT. Customers can choose between Bronze, Silver and Gold service levels, and the garage also offers a Dealer Service so that the manufacturer warranty is not affected. The site states that it services all makes and models of vehicles.

Tyres, air conditioning and wheel alignment

Tyre fitting starts from £45 including VAT. The garage says it can supply all makes of tyre manufacturers and invites customers to look at its special tyre deals; bookings can be made through its online tyre service. Air conditioning options start from £40 including VAT, and wheel alignment services start from £90 including VAT. For both air conditioning and wheel alignment, the site indicates that a range of services is available for all makes and models.

Repairs and vehicle checks

Beyond servicing and tyres, Autotest lists a wide set of repair and maintenance services:

• ADAS – Advanced Driver Assistance Systems
• Bodywork repairs, with estimates available on request
• Batteries, including a battery test
• Brakes, including a brake and fluid test
• Clutches, with a clutch check
• Diagnostics
• Electrics, described as a complete auto electronics service
• Exhausts, with a wide range of exhaust systems
• Inspections, including a free visual vehicle health check
• Suspension, with quotes available
• Steering, including power steering fluid top-up
• Timing belts, with replacement handled by the garage

Customer facilities and loyalty

The garage operates a loyalty card that gives holders extra discounts and exclusive offers. It also offers a pick-up and drop-off service at no extra charge to all service and MOT customers, subject to availability and distance. The site states that it accepts debit and credit cards.

Autotest describes itself as focused on customer satisfaction and says that giving advice and going the extra mile are part of its normal service. As an indicator of customer feedback, the site reports a Google review rating of 4.4 out of 5 at one point and, elsewhere on the same page, a Bosch Car Service rating of 4.5 based on 204 reviews powered by Google. Individual customer reviews displayed on the site include both positive comments and a critical account of an MOT experience.

Location and contact

The garage is located at 242a Ruxley Lane, West Ewell, Epsom KT19 9EY. The main phone number is 020 8974 1246 and the email address is mail@autotest.co.uk. The site also provides a callback request form and an email contact form.