Luxe Watches

Luxe Watches: pre-owned luxury watches in Epping

Luxe Watches is a luxury watch dealer established in 2011 that operates a store at 219 High Street in Epping, Essex. The company describes itself as a specialist in new and pre-owned timepieces and structures its activity around three areas: buying watches, selling watches and servicing them. Its catalogue covers brands including Rolex, Patek Philippe, Richard Mille, Audemars Piguet, Omega, Cartier, Jaeger-LeCoultre, Bvlgari and Hublot, and it also lists vintage watches, men's and ladies' models and accessories.

Buying: brands and collections

The shop organises its stock by brand and by type of buyer. It maintains dedicated sections for Rolex, Patek Philippe, Richard Mille, Audemars Piguet, Omega, Cartier, Jaeger-LeCoultre, Bvlgari and Hublot, alongside men's watches, ladies' watches, vintage pieces and accessories. Among the specific collections highlighted on the site are the Audemars Piguet Royal Oak and the Rolex Daytona, both presented as used and pre-owned selections. The company states that every watch it sells comes with a 12-month comprehensive Luxe Watches warranty.

Selling and part exchange

Luxe Watches buys watches from individuals and offers a valuation route for owners. The site includes a 60-second valuation tool for selling a Rolex, in which the user enters the model reference number to obtain a free valuation and quote. Separate pages address the sale of Richard Mille, Patek Philippe, Cartier, Audemars Piguet and Rolex Submariner watches. Part exchange is also listed among the services, and the company advertises interest-free finance for purchases.

Servicing and repair workshop

The servicing side of the business is presented as a workshop staffed by manufacturer-trained watchmakers. The offer includes full luxury watch servicing, battery replacement, and brand-specific service for Rolex, Omega, Audemars Piguet and Cartier. According to the company, it can replace an individual part or carry out a complete service, and its team states that it can repair virtually any brand or model. Any servicing or repair is covered by a 12-month warranty, and the workshop offers fully insured collection and return of watches.

Omega authorised service centre

Luxe Watches states that it is an official, Omega-authorised service centre certified to repair all Omega models, including Seamaster, Speedmaster and Constellation. The site links to its official Omega accreditation as supporting documentation of this status.

Authenticity and quality control

The company explains that it works with a global network of expert dealers, wholesalers and manufacturers, a relationship it presents as a guarantee of provenance. It also refers to a rigorous quality-control process and states that it only sells authentic pieces. These claims form part of the company's own presentation of its method and are not independently verified in the material available.

Customer feedback and practical information

The site displays a rating of "Excellent" based on 810 reviews on Trustpilot, a platform it names explicitly and invites customers to use after a purchase. Transactions are processed in pounds sterling (GBP), although the currency selector allows prices to be viewed in US dollars or euros. Luxe Corporation Ltd, trading as Luxe Watches, is registered in England and Wales under company number 07880049, with VAT number 133492030, and is authorised and regulated by the Financial Conduct Authority as a credit broker rather than a lender, with registration number 761942. Credit products are provided by Secure Trust Bank PLC trading as V12 Retail Finance.