Joe Audio

Joe Audio: hi-fi and home cinema equipment for enthusiasts

Joe Audio is a family-owned retailer specialising in hi-fi and home cinema systems. The company states it has served more than 30,000 customers and presents itself as a destination for headphones, audio equipment, wireless speakers and related components. Its catalogue is organised around speakers, headphones, cables and hi-fi electronics, with additional sections for sale items, clearance and a VIP club.

Product range

The store's assortment covers several categories of audio equipment. In speakers, it lists floorstanding, bookshelf, centre and subwoofer models, as well as portable speakers. Headphones and earphones form a separate section. The hi-fi category includes amplifiers, DACs, music players and accessories. Cables are divided into analogue, HDMI, power, digital, speaker and Ethernet types. Turntables and record-care products also appear among the available items.

Featured brands and products

Joe Audio highlights several brands in its catalogue. Klipsch is presented through its Reference Series, which the retailer describes as using Tractrix horn-loaded design. Specific Klipsch products shown include the R-605FA Dolby Atmos floorstanding speakers, the R-50C and R-30C centre speakers, the R-40M bookshelf speakers and the R-40PM powered active bookshelf speakers. Jamo is also mentioned as a premium home audio brand.

In cabling, the store features Audioquest and Chord products. Examples include the Audioquest Pearl 48 HDMI 8K-10K cable, the Audioquest Blueberry 18 HDMI 4K-8K cable, the Audioquest Vodka 48 HDMI 8K-10K cable and the Audioquest Black Lab subwoofer cable. Chord models include the Clearway analogue RCA cables, the Clearway HDMI cable in 4K and 8K versions, the Shawline analogue RCA cables, the Epic HDMI AOC 8K cable and the C-Stream digital streaming cable. Atlas Hyper Achromatic Z 2.0 speaker cables are also listed.

Other products shown on the site include the AUSounds AU-Frequency ANC noise-cancelling true wireless headphones, the AUSounds AU-Flex ANC wireless Bluetooth neckband planar earphones and the AUSounds AU-Stream true wireless Bluetooth noise-cancelling earbuds. The BeyerDynamic Amiron Wireless high-end Bluetooth 32 OHM headphones appear in both the customer favourites and new arrivals sections. HiFiMAN Ananda planar magnetic reference headphones are also listed as a new arrival.

For vinyl playback, Joe Audio offers the Pro-Ject E1 Phono plug-and-play turntable, the Pro-Ject Cork & Rubber-IT 1mm turntable mat, the Pro-Ject VC-E2 and VC-S3 record cleaning machines, and the Sumiko RS78 replacement stylus. The Milty Zerostat 3 anti-static gun is also available. In networking and streaming accessories, the store lists the English Electric EE1 Plus network noise isolator and the English Electric 8 Switch audio-grade 8-port gigabit streaming switch. The JBL L52 II Classic 2-way bookshelf loudspeaker and the Austrian Audio Hi-X50 professional on-ear headphones complete the selection shown.

Payment options

Joe Audio has partnered with Klarna to offer instalment payments. The site states that purchases can be spread over three months, describing the service as a safe and simple way to pay at checkout without worrying about the upfront cost.

Customer feedback and positioning

The retailer displays a rating of "Excellent" on Trust Pilot, as stated on its website. It also presents itself as family-owned and reports having over 30,000 customers. Product pages include review counts for some items, such as four reviews for the Audioquest Pearl 48 HDMI cable and five reviews for the Chord Clearway analogue RCA cables.

Online store features

The website includes a blog and a news and reviews section, with articles such as a piece on the AudioQuest DragonFly DAC-USB published in May 2023. A VIP club and clearance section are also part of the online offering. The site provides account login and a shopping cart for online purchases.