Evolt Network

Evolt Network: a UK charging network built around driver access

Evolt Network presents itself as the new home of e.Connect and as a provider of electric vehicle charging infrastructure in the UK. The network is designed so that drivers can reach charging stations through three routes: a mobile app, an RFID card or pay-as-you-go. Payment for charging is processed through accredited Payment Service Providers, a setup the company says is intended to protect drivers throughout the charging process.

Ways to start a charging session

The service is organised around a driver account. New users can sign up online, and those who want an RFID card can apply for one directly by creating an account and ordering the card through the online account or the mobile app. Existing customers log in to manage their account. The app itself is available for download, and the site notes that users should be on Version 4.4.2, including those updating an existing installation.

Account management and billing

Once logged in, drivers can check their balance at any time and download PDF copies of all historic invoices. Accounts can be created through the registration page, and the company also provides a form for closing an account. Cancellation is possible at any time, either through that form or by email, and the company states that a confirmation email with the closure details is sent.

Support for RFID cards and charger use

Support covers practical issues around the network. Drivers who have lost or misplaced an RFID card can call the freephone helpline or send an email to arrange a replacement. The same channels handle help with setting up an RFID account online and other support questions. The site also publishes guidance on how to use its EV chargers and on the different options for locating chargers, alongside a live map that shows the nationwide network and its locations.

WebPay and payment methods

WebPay is offered as a separate access point for charging, and the site includes a dedicated section explaining its payment methods. The combination of app, RFID and pay-as-you-go is presented as the core of the access model, with payment handled by third-party providers rather than directly by the network.

Who operates the network

The site is published under Evolt Charging Ltd, which holds the copyright notice, and the support email address uses the swarco.com domain. The material also includes a Welsh-language version of the FAQ section, Cwestiynau Cyffredin, alongside the English content.