Link Group

Link Group, a Scottish social landlord serving over 20,000 customers

Link Group describes itself as one of the largest social landlords in Scotland, with a customer base of more than 20,000 people. Its stated activity combines the provision of affordable housing with property management, advice, financial inclusion and employability services. The organisation operates as a registered society and is registered as a charity in Scotland and as a social landlord with the Scottish Housing Regulator.

Housing options and ownership routes

The group sets out several routes into housing. Under affordable home ownership it lists Access Ownership, Shared Equity and Shared Ownership, and it details practical steps for owners such as increasing shares or selling them. For renting, it distinguishes social rented housing, renting for older people and private rent through C~urb Lettings. A property search and a resource library sit alongside these options.

Services for tenants and owners

Tenants can report a repair, review service standards, manage rent and tenancy matters and access advice services. Owners have a parallel set of services: factored owners can report a common repair or a service issue, make a payment and consult frequently asked questions, while private landlords, shared equity owners and shared ownership owners have sections covering rights, responsibilities and occupancy charges. A consultation voting facility and a changing ownership section are also part of the offer.

C~urb lettings and factoring

C~urb is a trading name of C~urb 6 Ltd, a company registered in Scotland. Within the group it covers letting activity, including private sector leasing (PSL) tenancies with guidance on moving in, paying rent and repairs, and factoring, which carries its own registration number. The site also lists a letting agent registration number for C~urb PSL.

Community impact and shared equity delivery

The group reports on community-facing work through its news. A fund for "community champions" reached a £100,000 milestone, with 220 organisations across Scotland described as beneficiaries. The Home Starter Packs initiative marked its second anniversary. Separately, Link Shared Equity delivers the Scottish Government's LIFT Open Market Shared Equity (OMSE) Scheme, which the government reopened to help people across Scotland into home ownership.

Governance and accountability

The site publishes information on governance, the board and senior management, business plans, performance, procurement and tenant scrutiny, alongside membership arrangements for those who want to become a member. It also provides access to information routes covering Freedom of Information, environmental information regulations and data protection, plus publications and a complaints and feedback channel.