Fibrecast

Fibrecast: local full-fibre broadband in Dundee and Tayside

Fibrecast is an internet service provider based in Dundee that has been delivering broadband across Dundee and Tayside since 2015. The company presents itself as a local alternative to larger providers, with a focus on reaching communities that it says were overlooked by bigger operators. It describes itself as a pioneer of wireless broadband technology in the region.

Fibrecast operates its own UK network and owns a local metro-fibre network in Dundee, which allows it to deliver full-fibre connectivity directly to homes and businesses. Through partnerships with CityFibre and Openreach, it extends its reach to what it states is over 90% of homes and businesses across Dundee, Broughty Ferry and Monifieth.

Network infrastructure and performance

The company's core network spans Dundee, Edinburgh and London, designed to minimise latency and maximise reliability. Fibrecast interconnects with CityFibre and Openreach directly in Dundee, so local traffic does not have to travel across the country before reaching its network. According to the company, this results in exceptionally low latency and better performance for streaming, gaming and work. Because it operates its own core network, Fibrecast says it has full visibility and control over network performance.

Pricing approach

Fibrecast states that it does not apply mid-contract price hikes, confusing introductory offers or sudden price increases at the end of a contract. The price shown on its website is the price paid for the entire contract term, with no hidden increases. The company also promises not to raise the price when a contract ends. Installation charges may apply in exceptional circumstances, and customers are advised of any such charges during the order process.

Static IP addresses as standard

Fibrecast includes static IP addresses as standard for both homes and businesses. The company argues that customers should not have to jump through hoops to get the connectivity they need, and that static IPs are important for remote working, online gaming, hosting services and managing business systems. It positions this as an alternative to cost-cutting technologies used by other ISPs that it says can introduce complexity or limit performance as their network grows.

Service availability and coverage

Fibrecast offers a service availability checker on its website. Where service is not yet available at an address, the company indicates that the street may already be in its build plans, although it cannot confirm an exact launch date. In some cases, only a business service is available at a given address. The company provides a helpdesk for questions and a service status page.

Company details

Fibrecast Ltd is registered at Unit M, Tayside Software Centre, Gemini Crescent, Dundee DD2 1TY. The company can be contacted by phone on 03331 123090 or by email at info@fibrecast.uk.