Simply Ironing

Simply Ironing: ironing collection and delivery across the UK

Simply Ironing is a family-run ironing business that describes itself as established and professionally run, with more than 20 years of experience. It operates a collection and delivery model: customers book a slot online or by phone, an agent collects the clothes, the garments are pressed and they are returned within the chosen time frame. The company states that 80% of its customer base has come through recommendations.

The service is organised through a network of local agents that the company says is growing across the UK. Free collection and delivery within the local area is included as standard, and the company was established in 2004.

How the service works

The process is set out in four steps. The customer books a collection and delivery slot online or by phone and the booking is confirmed before pick-up. On collection, the bag of clothes is weighed and a collection note is supplied so the cost is known in advance; the price per kilogram depends on the turnaround required. A team the company describes as professional and with over 20 years of experience then presses the garments, and the ironed clothes are delivered back within the chosen slot. Payment is taken on delivery, and all major credit and debit cards are accepted.

Turnaround options and pricing

Alongside standard service, Simply Ironing offers express same-day and 24-hour turnaround. The published rate starts at £6.50 per kg, with free collection and delivery in the local area and a £30 minimum order.

Coverage through local agents

Coverage is organised by town and postcode, each with a dedicated agent. The areas listed at the time of writing are:

• Essex: Crays Hill (CM11), covering Crays Hill, Nevendon and Wickford and surrounding villages; Epping (CM16, CM5, CM17), covering Epping, Epping Upland, Coopersale and Theydon Bois; Ongar (CM5, CM16, CM4, CM15), covering High Ongar, Moreton, Toot Hill and Fyfield; Runwell (SS11); Shotgate (SS11), covering Shotgate, Wickford and Runwell; Wickford (SS11, SS12), covering Wickford, Runwell, Shotgate and Nevendon.
• Hertfordshire: Sawbridgeworth (CM21), covering Sawbridgeworth, Spellbrook, Lower Sheering and Sheering.
• London: South Woodford (E18, E11, IG4, IG8), covering Wanstead, South Woodford, Woodford Green and Woodford Bridge; Wanstead (E11, E12, IG4), covering Wanstead, Snaresbrook, Wanstead Park and Aldersbrook; Woodford (E18, IG8), covering Woodford Green, South Woodford, Woodford Bridge and Redbridge.

The company states that it is expanding across the country and invites enquiries from towns or postcodes not yet listed, since an agent may already be nearby or introduced shortly.

Customers and reputation

The service is aimed at busy people who want to free up time rather than spend it on chores. The company presents customer satisfaction as its main priority and says garments are returned pressed, packaged and within the agreed slot. The site displays customer comments praising punctuality, the quality of the pressing and the friendliness of the agent who handles collections; it also points readers to Trustpilot for further reviews.

Working with agents

Beyond serving households and businesses, Simply Ironing recruits local agents through a dedicated section of its site, the channel through which its town-by-town coverage is delivered.