Cut Keys Direct

Mail-order replacement keys and locks from Dover

Cut Keys Direct Ltd operates a mail-order service supplying replacement keys and locks for a wide range of items. The company is based in Dover, Kent, and sells throughout the UK. Its core specialisation is replacement keys for office furniture, lockers, filing cabinets, desk drawers, pedestals and cash boxes, alongside a broader catalogue of key blanks, locks and accessories.

Orders can be placed using the numbers or letters printed on the key itself. If the key has been lost, the code stamped on the lock face is sufficient for the company to supply a replacement. The company also offers to identify a key from a photograph uploaded by the customer.

Key categories in the catalogue

The range of cut keys covers several distinct families of locks and equipment:

• APEM keys, Bulldog RPT (tubular) keys and Lowe and Fletcher (L&F) RPT (tubular) keys
• Cash box keys, cylinder removal keys, dispenser keys and fire brigade keys
• Garage door keys, key cabinet keys, key switch keys and lift keys
• Locker keys, master keys, office furniture keys and padlock keys
• Post box keys, Saia-Burgess TOK keys, ski and roof box keys, tool box keys and window keys
• Delsey suitcase keys

Key blanks are listed under the Cut Keys Direct brand as well as JMA and Silca. The lock section includes cylinder cores, desk locks, filing cabinet locks, garage door locks, latch locks, locker locks and lockers. A separate accessories section covers broken key extractors, card reels, discs, Kamet key caps, key tags, pet tags, retractable key reels, spiral key rings, split rings, swimming pool trolley coin key rings and other items.

Ordering, pricing and quantity discounts

The company describes ordering as a simple procedure based on the code on the key or lock. It states that it offers quantity discounts and competitive pricing, and invites customers who find a better price to contact the company so it can try to beat it. The catalogue displayed at the time of writing included, among the most popular products, a Probe three-door locker at £119.95, L&F 18000–19999 replacement keys at £3.49, a Probe single-door locker at £87.95, MLM 18001–19000 replacement keys at £3.49, a Probe four-door locker at £124.95 and an L&F 92 Series metal filing cabinet lock (L1) at £11.95.

Purchase orders and multi-site deliveries

Cut Keys Direct accepts purchase order numbers and supplies goods on invoice, a facility aimed at schools and organisations that operate a purchase order system. For schools and organisations requiring delivery of keys to multiple addresses or departments, the company presents its service as fast, efficient, reliable and professional.

Customer feedback cited on the site

The website reproduces a series of customer comments. One refers to an order of 1,200 keys completed and despatched in under two weeks; another mentions more than 400 keys received in a short time at a lower price than a previous supplier. Other comments describe prompt responses, keys that fitted correctly and orders received quickly. These are individual testimonials and are presented as such.

Company details

Cut Keys Direct Ltd is registered under company number 6982360 and VAT number 976773552. The registered address shown on the site is 8 Oak Cottages, Downs Road, Dover, CT15 5DB. The company states that it delivers fast throughout the UK.