Digital ID

Digital ID: identification and access control supplies for UK organisations

Digital ID is a UK-based supplier of identification and access control products, operating an online shop and a trade counter for organisations. The company states it has been helping organisations create secure and sustainable workplaces since 1998 and has been supplying ID products for over 25 years. It describes itself as the biggest ID company in Europe, a claim based on its own presentation and purchasing power.

Product range

The catalogue covers several categories of identification and workplace technology:

• ID card printers from brands including Authentys, Evolis, Entrust, FARGO, IDP Smart, Magicard, Matica and Zebra, with single-sided, dual-sided, direct-to-card, retransfer, laminating, rewritable, wireless and oversized models, plus printer bundles and specialist event and accreditation printers.
• Printer consumables and accessories: ribbons, cleaning kits, upgrades, shredders and support and maintenance services.
• Blank and pre-printed plastic cards, including eco-friendly cards, magnetic stripe and signature strip cards, and custom printed cards for loyalty, membership and gift programmes.
• Access control products: access cards, card readers, key fobs, stickers and tags, and mobile access solutions from brands such as Comelit, PAC, HID, Mifare, Paxton and Salto.
• Lanyards, including pre-printed staff, student, governor, visitor and NHS staff lanyards, plain lanyards in multiple colours, retractable and safety breakaway designs, and eco-friendly options in recycled and bamboo materials.
• ID card holders, clips and badge reels.
• ID card design software, notably the EasyBadge range (Lite, Pro and Smart), which the company says is used by over 3,000 organisations.
• Mobile computers, barcode scanners and label printers from Datalogic, Honeywell, Zebra, Epson and Star Micronics, along with labels and ribbons.

Services beyond product supply

Digital ID offers several service lines alongside its product catalogue. These include a staff ID card printing service, a personalised lanyards service with a stated turnaround of six working days, and a custom printed cards service. The company also runs a card printer trade-in programme that accepts any brand, model or condition and provides a discount towards a new printer. A current promotion advertises an extra two years of warranty, described as completely free and worth £815, on selected printer purchases.

Sustainability and product examples

The company highlights eco-friendly products, including EcoPass access cards made from 85% recycled materials and a range of recycled and bamboo lanyards. The online shop lists best-selling items such as the Zebra ZD230 label printer, Magicard 600 ID card printers in single- and dual-sided versions, Zebra TC22 mobile computer, MIFARE Classic 1K cards, IDP Smart and Magicard colour ribbons, and proximity cards.

Ordering, delivery and returns

Free standard delivery applies to orders of £100 or more excluding VAT. The company operates a low price promise, inviting customers to send a competitor's web address to its sales email and stating it will beat the price. Returns are accepted within 30 days of delivery for unused products in resaleable condition and original packaging; personalised products are excluded, although designs are sent for approval before production. Faulty products are collected and replaced at no delivery charge. Credit accounts with 30-day net payment terms are offered to public sector customers, schools, colleges, universities and qualified UK businesses, subject to credit checks.

Customer support and sector focus

Digital ID maintains dedicated email addresses for customer service, technical support, education sales, public sector sales, trade sales, design and GDPR enquiries, indicating a structured approach to different customer segments. The company's product range and credit terms suggest a focus on schools, healthcare, public sector bodies and businesses that issue staff or visitor identification.