Home Energy Counsel: impartial advice and installation of home energy systems in England and Wales

Home Energy Counsel Ltd is a company registered in England and Wales that positions itself as an advisory and coordination service for homeowners considering energy efficiency upgrades. Its activity focuses on three product families: modern A-rated boilers, air source heat pumps, and solar panels with battery storage. The company states that it works with accredited installation teams across England and Wales and that its role is to help households understand their options before committing to a system.

The firm presents its service as advice-led rather than sales-led. It says recommendations are based on the home, the household's energy usage and long-term goals, and that it does not apply pressure selling. The initial step it describes is a professional home assessment, followed by system design, support in accessing funding or finance where available, and installation by qualified teams.

Products and technologies covered

Boilers: modern A-rated boilers.
Heat pumps: air source heat pumps.
Solar: solar panel systems combined with battery storage.

The company says it continually researches energy-saving innovations so that the solutions it recommends reflect current performance and efficiency standards. It also states that every recommended solution is backed by manufacturer warranties.

Guarantees and commercial commitments

Two guarantees stand out in the company's presentation. The first is a price match promise: if a customer obtains a like-for-like quote that beats the company's offer, Home Energy Counsel says it will match that price and send a £100 high street voucher. The second is a two-year workmanship warranty covering every installation; if a problem arises from the installation work, the company says it will fix it at no cost to the customer.

The company also describes access to fully accredited installation teams that work to strict quality standards, and it presents its Trustpilot rating as "excellent". It states that it has helped thousands of UK households lower their bills and reduce their carbon footprint, although no specific figures or dates for that track record are given.

Funding, grants and finance

Home Energy Counsel says its team can explain the grants, incentives and finance options that may be available to homeowners. In regulatory terms, the company is an appointed representative of Shermin Finance Limited, which is authorised and regulated by the Financial Conduct Authority. Shermin Finance Limited acts as a credit broker rather than a lender, introducing customers to a panel of lenders; credit is subject to status and affordability.

Energy context and expected impact

The company frames its activity around rising UK energy costs. It notes that many households now pay over £2,500 a year on combined energy bills and that demand and prices are expected to keep rising. Against that backdrop, it argues that cleaner energy solutions can help typical UK homes reduce grid demand by up to 80% or more, depending on the system installed, usage patterns and property characteristics. The benefits it lists are lower annual energy bills, reduced carbon emissions, greater independence from rising energy prices and a more efficient home.

Home Energy Counsel

About Home Energy Counsel