Comfort Insurance

Specialist motorhome and campervan cover from Dagenham

Comfort Insurance is a family business that has specialised in motorhome and campervan insurance for more than three decades. Its head office is at Comfort House on Goresbrook Road in Dagenham, and the company operates a UK call centre for enquiries and quotes. The firm trades under the Comfort Insurance name as Victor Millwell Insurance Agency Limited, is authorised and regulated by the Financial Conduct Authority (registration number 300281) and is registered in England and Wales under reference 01419341. Comfort Insurance has held a registered trademark since 2019.

Policies for motorhomes

The motorhome line is presented as the company's core expertise. Policies are described as comprehensive and include cover for travel within the EU, with protection extending to mechanical difficulties, damaged upholstery or contents and cracked or chipped windscreens. Personal effects and belongings are covered up to £5,000, and the same section covers a generator. The site indicated motorhome cover from as little as £260 at the time of writing this profile.

Campervan insurance and conversions

Campervan policies are built around the owner's chosen level of cover and include comprehensive insurance for up to 90 days of EU travel as standard, unlimited window and windscreen cover, and protection for personal effects, a generator and fixed awnings. The company states it has provided specialist campervan insurance for over a quarter of a century. The campervan range is divided according to how the vehicle was built: professional conversions, self-build campervans, classic campervans and VW campervans, each with its own policy route. Breakdown cover for campervans is offered as a separate product.

Temporary cover for hired or borrowed vehicles

For people hiring or borrowing a motorhome or campervan, Comfort Insurance sells short-term temporary policies for periods ranging from one hour to 30 days, with fully comprehensive cover as standard. The process is handled through an online quote: the customer answers a short set of questions, pays the premium and receives the policy.

Other insurance lines

Beyond motorhomes and campervans, the company also lists home insurance, travel insurance and car insurance. Breakdown cover for motorhomes appears as a distinct product alongside the main motorhome policy.

Aviva partnership and uninsured driver promise

Comfort Insurance describes a long-term relationship with Aviva, one of the largest insurers in the UK, and states that many of its products are jointly developed with the insurer. One feature derived from that partnership is the Uninsured Driver Promise: if a motorhome is involved in an accident with an uninsured driver, Aviva refunds the excess the customer has to pay, subject to terms and conditions. The company also cites Aviva's statement that 98.3% of claims were paid out in 2025.

Awards and recognition

The company reports that it was named winner of What Motorhome's Insurance Provider of the Year 2025 award in both the motorhome and campervan categories, and that it has received the Insurance Provider of the Year distinction on 12 different occasions. It attributes the recognition to competitive prices, comprehensive cover and customer service.

Guides and customer resources

Alongside its policies, the company publishes guides aimed at motorhome owners and at people hiring a vehicle, plus a blog, competitions and a section called Comfort Camping Cookbook.