Basepoint

Basepoint: flexible managed workspace across a network of business centres

Basepoint Centres Ltd. operates a network of business centres built around flexible, managed workspace. The company presents itself as a specialist in adaptable space, letting occupiers use a unit as an office, workshop, studio, storage room or retail outlet depending on their needs. Contracts are described as simple and flexible, with a single monthly fee and the option to leave on as little as one month's notice.

The model is aimed at small and medium-sized businesses. Basepoint states that its managed workspaces can save occupiers time and money compared with more conventional leased space, and that maintenance, security and IT are handled by the operator so tenants can concentrate on their own activity.

Types of space available

The catalogue of uses published by the company is broad and covers both conventional office work and light industrial or service activity:

• Flexible business units and light-industrial workshops with customisable layouts for businesses needing specialist equipment.
• Tech labs, presented as configurable space suited to technology and life-science companies.
• Training centres for sessions, workshops and educational courses requiring larger rooms.
• Distribution centres, with each centre described as strategically located for access to the national transport network.
• Repair shops set up as workshops for machinery, electronics or vehicles.
• Retail units offered at rates the company describes as more competitive than the high street.
• Storage units in a range of sizes with 24/7 access, located near transport hubs.
• Studios for working and storing equipment.
• Gyms and fitness centres requiring ample space and a functional layout.
• Dog grooming premises, supported by free on-site parking and easy access.
• Cafés and coffee shops, for which the industrial-style design of the buildings is presented as a good fit.

Serviced workspaces and meeting rooms

Alongside the larger units, Basepoint offers serviced office solutions for single or multiple locations and for full-time or occasional use. The range includes coworking spaces for occupiers seeking a flexible working arrangement and a virtual office option for businesses that do not need a physical desk but want a business address. Meeting rooms are also part of the offer; the company states it has more than 10,000 meeting rooms available.

Contract terms and pricing structure

Basepoint describes its terms as quick and easy: simple, flexible contracts, a single monthly fee and the freedom to stay as long as the occupier wishes or leave with one month's notice. Tenants can also relocate within the same centre if their needs change. Pricing is presented as all-inclusive, with no hidden extras, a fixed monthly fee and the possibility of adding extra space or services as required. The company also positions the offer as budget-friendly, with a range of spaces and locations intended to suit different needs and budgets.

Facilities and business community

According to the company, all Basepoint business centres include VoIP telephones, high-speed internet access and CCTV, among other standard features. Each centre has an on-site team, and the operator promotes a business community intended to help occupiers network and build local connections. Free on-site parking is mentioned in relation to certain uses such as dog grooming.

Customer feedback shown on the site

The website reproduces several customer comments. One reviewer, MSCRM GB, rated the service as excellent and described the centre as suitable for small and medium businesses (21 March 2024). Carole Smoker called it a great working space, very clean and with helpful reception staff (23 February 2024). Jeremy Hickman described the room booked for his appointments as suitable and the reception staff as courteous, with excellent customer service (1 January 2024). The site also presents case studies of tenants, including a tattoo artist and a business called The Film Safe, used to illustrate how occupiers have adapted their units.

Enquiry process

Prospective occupiers are guided through a three-step process: submitting name, email and phone number through a form; describing the project they want to set up; and then being contacted by the team to discuss details. The company states that its team responds within one to twelve hours. Enquiries are handled by national sales support, and a contact form is offered as an alternative to the telephone line.