VersaCare

VersaCare, a UK live-in care agency

VersaCare is a care agency specialising in 24-hour live-in care, presenting itself as a cost-effective, nationwide service that places a carer in the client's own home as an alternative to residential or nursing homes. The agency states it is fully registered with the Care Quality Commission (CQC) and operates with local care managers and area managers across the country.

Its stated purpose is to support clients in the comfort and security of their own homes while providing reassurance to their families. The service is aimed at people who need continuous support and at relatives who cannot be present at all times.

Care services offered

The agency lists a range of live-in care arrangements, each presented as a distinct service line:

• Elderly live-in care, including support for people with physical disabilities
• Live-in disability care
• Supported living care, described as live-in carer support for people with physical and mental disabilities
• Learning disabilities and mental health support
• Live-in respite care
• Dementia care
• Palliative care
• Short-term care
• Live-in care for couples
• Emergency live-in home care
• Live-in care for young adults

VersaCare describes the service as highly personalised and flexible, with carers trained in live-in care.

Who the service is designed for

Beyond private clients, the agency states it works with many local authorities and NHS trusts, as well as with private clients with diverse and complex needs. It also addresses people funding their own care privately or through Direct Payments and contributions, and says it can help with entitlements and work with other agencies to secure the support and funding a client needs.

Staffing and national coverage

VersaCare presents itself as a national agency with area managers nationwide providing support, including 24/7 on-call support. It also refers to local care managers and states that it seeks to attract qualified staff and maintain what it describes as superior levels of service.

Areas listed on the site

The locations menu names Norfolk, Essex, Cambridgeshire, Suffolk, London and Surrey as the areas covered.

Feedback and regulation

The site reproduces several client and professional testimonials, including comments from relatives and from a senior practitioner and best interest assessor, praising individual carers by name for their kindness, attentiveness and practical support. The agency also points readers to its Care Quality Commission feedback and states that it is CQC registered and regulated.

Practical and corporate information

The registered head office is at 2 Church Path, Coulsdon, Surrey, CR5 1HA. The company is registered as VersaCare Ltd under company number 09457675, with CQC number 1-139043195. The site also publishes pages on funding and charges, recruitment, and articles and guides.