Properly Services

Properly Services, a UK cleaning company for homes and commercial properties

Properly Services is a cleaning company operating across the United Kingdom. According to its own presentation, it was set up by a team of managers with experience in the UK cleaning industry with the aim of narrowing the gap between what customers expect and what most cleaning firms deliver. The company states 25 years of experience and handles both residential and commercial properties nationwide, tailoring each job to the property.

Its activity covers routine residential cleaning as well as specialist work for landlords, tenants, homeowners and businesses. The company describes its end of tenancy clean as its flagship service, carried out to letting agent and landlord standards so that tenants have the best possible chance of recovering their deposit.

Cleaning services offered

• End of tenancy cleaning: the company's flagship service, aimed at deposit recovery and aligned with letting agent and landlord standards.
• Deep cleaning: presented as suitable for move-ins, move-outs or any property needing a reset; it extends to the inside of appliances, behind fixtures, grout lines and empty cupboards.
• After-builders cleaning: removal of dust and debris left by renovation work so the property can be used immediately.
• Carpet cleaning: hot water extraction with professional-grade equipment, deep shampooing, deodorising and spot treatment, including pet odour and pet stain treatment. The company notes it does not guarantee complete stain removal, as results depend on the age and type of the stain.
• Appliance cleaning: degreasing and refreshing kitchen appliances.
• Hoarder cleaning: handling of heavily cluttered properties with discretion and management of the full clearance process.
• Pressure washing and cleaning for HMO and student accommodation, listed among the company's service lines.

What a standard clean covers, room by room

The company describes a methodical process covering all agreed areas. In bedrooms, this includes dusting reachable surfaces, skirting boards, frames and ledges, cobweb removal, interior window cleaning and sill wiping, cleaning of empty wardrobes, cupboards and drawers, sanitising switches and sockets, vacuuming or mopping floors and wiping doors and handles.

Bathroom work covers disinfection of the toilet, seat and base, limescale removal from taps, shower screens and heads, scrubbing and polishing of sinks, bathtubs and tiles, attention to tiles and grout, external wiping of extractor fans, interior windows and sills, sanitising high-touch points and floor disinfection. Living areas and hallways receive dusting, skirting and door frame cleaning, cobweb removal, external cleaning of radiators, sanitising of switches and sockets, interior window cleaning and floor vacuuming or mopping.

In kitchens, the scope includes deep degreasing of hobs, splashbacks and the cooker area, cleaning of cupboards and drawers (inside when empty), limescale removal and polishing of sinks and taps, and appliance cleaning covering oven, hob, extractor, fridge/freezer when empty and defrosted, washing machine drawer and seals and dishwasher filter, plus tiles, grout, interior windows, high-touch surfaces and floors. Oven cleaning is detailed separately: degreasing inside and out, removal and washing of detachable parts, cleaning of racks and trays and polishing of the door glass. Radiators are dusted and wiped externally only, with no dismantling to avoid leaks or breakage.

Equipment and products

Properly Services states that its teams arrive with all professional tools, machinery and products, so customers do not need to provide anything. The equipment listed includes heavy-duty industrial steam cleaners for carpets, upholstery and mattresses, high-performance extraction machines and specialist tools for ovens, hobs and appliances. It also cites non-toxic cleaning solutions described as child- and pet-safe, stain removers for fabrics and hard surfaces, sanitisers and degreasers for kitchens, bathrooms and appliances, and floor and tile cleaners. Specialised treatments include hot water extraction and deodorising for carpets and upholstery, steam cleaning of mattresses, fabrics, curtains and blinds, and appliance degreasing.

Pricing by property size

The company publishes starting prices based on property size, with appliances included as standard. The catalogue at the time of writing listed £180 for a one-bedroom property, £195 for two bedrooms, £215 for three, £250 for four, £300 for five and £330 for six bedrooms. Each package is described as covering the stated number of bedrooms, one bathroom and toilet, one living area and hallway, and one kitchen with three appliances included. These are entry-level prices for standard properties and average condition; the final price may vary with the actual condition and specific requirements.

Two routes are offered for engaging the service: a free, no-obligation quote based on a questionnaire about the cleaning needs and property condition, with a tailored quote returned within minutes, and an instant booking system that calculates the price automatically, allows selection of date and time and requires upfront payment as a confirmed booking. The site also advertised a 10% discount on a first cleaning service.

How the company presents its working method

Among the reasons the company gives for choosing it are fully equipped teams, a follow-up check after every job, flexible payment by cash, bank transfer and card, short-notice booking with same-day or next-day appointments often possible, nationwide coverage from cities to rural areas and the ability to add or remove items on the day. It also states a post-service guarantee and an easy payment policy.

Coverage and availability

Properly Services describes itself as a professional house cleaning service with teams across the UK and states that it covers the whole country, including rural areas. It presents itself as available seven days a week and accepts bookings through its online quote and instant booking channels.