Condor Ferries

Condor Ferries: ferry crossings between the Channel Islands, the UK and France

Condor Ferries runs ferry services connecting the Channel Islands with ports in the United Kingdom and France. Its booking system covers crossings between Poole and Guernsey, Portsmouth and Guernsey, Guernsey and Poole, Guernsey and St Malo, and between Guernsey and Jersey in both directions. The network also extends to Jersey, St Malo, Cherbourg and the UK, with dedicated pages for each route.

Passengers can travel on foot or take a vehicle, and the site includes a vehicle size guide for those bringing a car. Bookings allow up to nine passengers on an outward crossing, with separate categories for adults (16+), children (4–15) and infants (0–3).

Routes and destinations

• Poole, UK – Guernsey
• Portsmouth, UK – Guernsey
• Guernsey – Poole, UK
• Guernsey – St Malo, FR
• Guernsey – Jersey and Jersey – Guernsey
• Poole – St Malo, Guernsey – Cherbourg, Guernsey – UK and St Malo – UK

The operator groups its crossings into four blocks: ferries to Guernsey, ferries to Jersey, ferries to France (including St Malo and Cherbourg) and ferries to the UK. Port information is published for Poole, Portsmouth, Guernsey, Jersey and St Malo.

Freight and commercial travel

Business travellers, commercial vehicles and anyone carrying commercial goods or samples must book through the freight teams rather than the leisure fare system. The same applies to vehicles designed for the carriage of commercial goods, which are reserved as freight regardless of their dimensions. A separate Condor Ferries Freight service handles these bookings.

Accessibility and reduced mobility

The company states that its sailings should be accessible to all and asks passengers with reduced mobility or wheelchair access needs to call 0345 609 1026 at the time of booking to discuss the assistance required. Spaces for wheelchair users close to lifts or ramps are limited and allocated on a first come, first served basis at the time of booking. Passengers needing to park near a lift or ramp are asked to mention this when booking and again at ticket check-in. The operator notes that there are sometimes limits on the number of passengers with reduced mobility it can carry on a sailing, and that loading crews assist passengers through the garage area, which can be busier during peak holiday periods.

Onboard and travel planning

The site lists onboard facilities including seating, duty free, bars and dining, and Wi-Fi, along with information on the fleet and live vessel positions. Planning tools cover timetables, sailing updates, group travel, travel advice, travelling with a bike, travelling with pets, travelling as a foot passenger, advanced passenger information (API) and disabled facilities.

Holidays, hotels and day trips

Beyond crossings, Condor Ferries sells ferry-and-hotel packages and Guernsey holidays and breaks. The accommodation selection includes luxury 5* hotels, 4* hotels, hotels in St Peter Port and St Martin, hotels with pools, beach hotels, spa hotels, short breaks, family holidays, pet-friendly holidays and self-catering options. Holidays and breaks are also offered from Guernsey to France, the UK and Jersey, together with day trips in both directions between Guernsey, Jersey and St Malo. Travel guides for Guernsey, St Malo and the UK cover food and drink, outdoor and adventure activities and attractions.

Company information

The site includes sections on Condor Ferries itself, careers, a newsroom and punctuality, plus travel information pages for Guernsey, France and Jersey. The postal code GY1 2LL appears in the record, consistent with a Guernsey address.