PMS Managing Estates Ltd

PMS Managing Estates: residential block management in Essex and the East of England

PMS Managing Estates Ltd is a managing agent specialising in residential block and estate management. The company states it has provided this service since 1987 and supports developments across Essex and East Anglia, with its operational base in Colchester. Its client base includes resident management companies, Right to Manage (RTM) directors, leaseholders and property developers.

The firm presents itself as a managing agent that communicates clearly, supports compliance and keeps developments well maintained. It also highlights an in-house legal team that deals with legal issues affecting managed developments, offering guidance on management matters rather than legal advice.

Services for leaseholders, RTM companies and developers

The service range is organised around three areas: residential property management, Your Right to Manage (RTM) and property developer services. For RTM directors and resident management companies, the company positions itself as a partner that can assist with the transition to Right to Manage and with the ongoing management of the building or estate.

For developers, PMS Managing Estates states it has provided management services to nationally based housebuilders as well as locally based property developers. The company also maintains a legal services department that handles legal issues affecting the developments under management.

Accreditation and redress

PMS Managing Estates is registered with the Property Redress Scheme as part of its TPI accreditation. The company explains that this registration gives clients access to redress should something go wrong, and contrasts this with managing agents that are not registered with an ombudsman scheme.

The company also refers to three years of success at the ARMA Ace Awards, an industry awards programme, as part of its presentation.

Recruitment and workplace

The company is recruiting experienced property managers. It describes its offices as being in Colchester and offers what it calls competitive packages, including lieu time and financial support for personal career development. The recruitment message is aimed at property managers interested in working for what the company describes as a forward-thinking organisation.

Client feedback and case references

The website publishes numerous testimonials from leaseholders, RTM directors and developers. Several refer to specific developments, including Radford Court, where a five-year rescue plan is mentioned, and The Light Building in Cambridge, where a director states that more progress was achieved in the first eight months than by the previous two agents in five years. Other testimonials mention responsiveness, transparency and the involvement of the in-house legal services department. These are individual accounts and are presented as such.

Fire safety and the mortgage market

The company also publishes information for leasehold property owners on fire safety in blocks of flats and the effects on the mortgage market, referring to the consequences of the Grenfell fire of 2017 for owners of leases in residential buildings who are considering selling or re-mortgaging.