The Solar House

The Solar House: solar PV installation from showrooms in Cheltenham, Cardiff and Melksham

The Solar House is a solar PV installer serving homeowners and businesses in the West of England and Wales. The company operates showrooms in Cheltenham, Cardiff and Melksham, and presents itself as a specialist that puts advice before sale. Its stated approach is to explain the options clearly, without pressure tactics, so that customers can decide whether solar is right for them. The firm reports decades of experience in the renewable energy sector and more than 30 years of experience in solar.

How the process works

The company describes a four-stage route from first contact to installation. It begins with help and advice from the team, followed by a free, no-obligation "Solar Return on Investment Assessment" intended to show the potential returns of a solar investment. If the customer is satisfied with that assessment, The Solar House carries out a home survey to confirm the details and issues a full, confirmed price quote. Installation is then scheduled for a day that suits the customer, and the company states that it handles all paperwork and compliance.

Products and manufacturers

The company says it is willing to install products preferred by its customers, while naming a few trusted manufacturers it relies on for quality, service and after-sales support. The brands highlighted are Duracell Energy, ECOFLOW and myenergi.

• Duracell Energy is presented as a battery brand bringing its expertise to the UK solar market, with home energy storage intended to store excess solar energy, reduce grid reliance and provide backup power during outages.
• ECOFLOW is described as reinventing home energy storage with smart, high-capacity systems.
• myenergi is listed among the trusted manufacturers without further detail in the available material.

Accreditations

The Solar House holds three industry accreditations that it presents as evidence of safety, quality and consumer protection:

• MCS certifies products and installers in the renewable energy sector. The company states that its MCS accreditation means installations meet strict industry standards and are eligible for incentives such as the Smart Export Guarantee (SEG).
• NICEIC is described as a leading regulatory body for electrical contractors in the UK. The company says its electrical work is regularly assessed to ensure it meets safety and technical standards.
• RECC is a consumer-protection scheme for the renewable energy industry. As a member, the company adheres to a code of conduct covering transparency, fair sales practices and customer service.

Financing approach

The company states that it avoids traditional solar-specific financing options, which it says often carry high interest rates or hidden costs disguised as "interest-free" offers. Instead, it has partnered with FCA-regulated financial advisers Severn Wealth to offer tailored financing solutions that it describes as typically more cost-effective in the long term.

Team

The Solar House names four key members of its team. Dan Hobbs, Managing Director, has been in the solar industry for over 15 years, starting in solar thermal before moving into solar PV when the FIT tariff was introduced in 2010. Luke Moon, Technical Director, has been an electrician throughout his career and is described as being called in by other firms for tricky installations or complex faults. Sean Farmer, Lead Solar Installer, has fitted and commissioned hundreds of solar systems. Luke Andrews, Solar Designer, began his solar career in Australia and now designs bespoke solar systems for the company's customers.

Commercial experience

Although the company focuses on helping homeowners, it states that it has years of experience in the commercial sector and lists respected organisations among its existing clients.