Fox Garage Services Ltd

Fox Garage Services: independent servicing and MOT centre in Camberley

Fox Garage Services Ltd is an independent vehicle servicing garage based in Camberley, positioned near the borders of Surrey, Hampshire and Berkshire. The business describes itself as a family-run operation and states that it holds Bosch and RAC accreditation. It reports having been inspected by Motor Codes, Trading Standards, the AA and Farnborough Technology College. Its workshop handles servicing, MOT testing and a range of repairs on all makes and models of car.

The garage states that work is carried out using quality parts and that completed jobs are backed by a twelve-month or 12,000-mile guarantee. It also presents itself as a local service and repair centre for all major vehicle makes and models, with fully trained technicians and a stated policy of not carrying out unnecessary work.

Servicing options and published prices

Two levels of service are offered, with pricing that varies according to engine size. For vehicles up to 2.0 litres, the catalogue listed a Standard Service at £119.00 and a Complete Service at £199.00. The same services combined with an MOT were listed at £139.00 and £229.00 respectively for that engine band.

For vehicles between 2.1 and 3.0 litres, the site listed a Standard Service at £139.00, a Standard Service with MOT at £159.00, a Complete Service at £209.00 and a Complete Service with MOT at £229.00. For engines of 3.1 litres or more, the figures shown were £169.00 for a Standard Service, £189.00 with MOT, £229.00 for a Complete Service and £249.00 with MOT.

The garage explains that servicing intervals are usually determined by the age or mileage of the vehicle, and that staff discuss with the customer what the vehicle actually needs. The site also publishes separate information pages on what a Standard Service and a Complete Service involve.

MOT testing and additional workshop work

MOT testing is offered for all vehicles at £49.00, a price the site presented as a new low rate at the time of writing this profile. Alongside servicing and MOTs, the workshop lists the following work:

• Air-conditioning recharge, from £79.00 for R134A systems on models up to 2017 and £139.00 for R-1234YF systems on 2017 and newer models.
• Tyre supply, fitting and balancing.
• Cambelt work, quoted on request.
• Clutch and gearbox repairs.
• Exhaust systems.
• Steering and suspension diagnostics and repair.
• Brake fluid change at £65.00, plus free brake checks.
• Vehicle fault investigation at £72.00.
• General vehicle repairs across major makes and models.

Three checks are advertised as free of charge: a battery check, a winter safety check and a summer safety check.

Accreditations, staff and customer approach

The company emphasises the training of its technicians, describing them as highly skilled with years of experience and industry-recognised qualifications, and notes that staff continue to develop as the motor industry evolves. It also highlights the roles of its reception and sales staff in the customer experience.

On pricing, the garage states that it is open and honest, and invites customers to request quotes for servicing, MOT testing, repairs, tyres and brakes. Bookings can be made by telephone or through the online booking facility on its website.

Payment Assist and loyalty scheme

Among the services listed on the site are Payment Assist, a payment option referenced in the main navigation and in a dedicated section, and a loyalty scheme that customers can join when booking. The site also maintains a blog covering car maintenance advice, how-to guides and motor industry news, with recent entries on winter driving preparation, battery failure warning signs and a driving club feature.

Customer feedback shown on the site

The reviews displayed on the site at the time of writing were largely positive, with several customers mentioning named staff and describing MOT, service and repair work as efficient and clearly explained. One reviewer described a failed MOT and a quoted repair cost of £415, stating that the work was done elsewhere for £250 before the vehicle passed a retest. Another mentioned paying £39 for an MOT. These are individual accounts reproduced from the site and are not presented as a verified assessment of the business.