Crown Gas & Power

Crown Gas & Power, a commercial energy supplier based in Bury

Crown Gas & Power is a UK business energy supplier that has been supplying gas to commercial customers since 2001. From its base at Crown Point in Bury, it sells gas and electricity to the commercial sector and describes itself as an award-winning supplier known for competitive prices and customer service. Its offer covers fixed-price gas and electricity contracts, green gas products and utility connection work.

Gas and electricity for SMEs and larger businesses

The company structures its supply around two customer sizes, with separate propositions for SME businesses and for larger businesses, in both gas and electricity. Contracts are described as variable in length, and the supplier presents fixed-price rates as a way for businesses to lock in their energy costs. Quotes are handled separately for gas and for power.

Biomethane blends as the green gas option

Alongside conventional supply, Crown Gas & Power markets green gas in the form of biomethane, offered as a blend of 10%, 25%, 50% or 100% biomethane. The company presents this range as a way for businesses to reduce the carbon emissions associated with their gas consumption, with products pitched at different budgets. Customers can request a dedicated biomethane quote or upgrade an existing contract.

Utility connections and on-site installations

A separate line of work covers utility connections and service alterations for gas, electricity and water. The services listed under this heading include new connections, commercial utility meter installations, energy disconnections, meter and service alterations, commercial EV charging installations and commercial solar installation.

Service for energy consultants

The company also works with intermediaries through a dedicated energy consultants channel, aimed at handling the process of switching a client's business energy. The services listed for consultants include personalised energy management, support for large business consultants, business energy consultancy, online client management, white label utility connection services and Market Wide Half-Hourly Settlement.

Customer service and recognition

Crown Gas & Power states that it held the top position on the Citizens Advice Non-Domestic Energy Supplier table for four and a half years, from 2022 to June 2026; that table ranks suppliers on how they handle complaints. The company also reports receiving the Energy Supplier of the Year award at The Energy Awards 2024. Its customer service operation is described as Manchester-based.

Account management and switching support

Customers are given access to an online portal for bills, usage and documents, along with a live chat function. The company lists automated meter reader (AMR) and smart meter installation among the practical elements of a switch, and provides support for submitting meter readings, moving in or out of a property, deemed and out-of-contract rates, fuel mix disclosure and complaints. Published documents include terms and conditions, a sustainability statement, a tax strategy, an anti-slavery statement and a consolidated segmental statement.