John Banks Group

John Banks Group: a multi-franchise dealer group in East Anglia

John Banks Group is a family-run car dealership group based in Bury St Edmunds, Suffolk, with 14 franchised dealerships across Essex, Cambridgeshire and Suffolk. The group represents nine automotive franchises: Honda, Hyundai, Suzuki, Renault, Dacia, Alpine and Honda Motorcycles, alongside a Mazda Service and Repair Centre. Its showrooms are located in Colchester, Ipswich, Bury St Edmunds and Cambridge.

The group describes itself as one of East Anglia's largest independent car dealership groups. It began in the early 1970s with a single site in Bury St Edmunds and has grown to more than 14 locations along the A14 and into Essex. It employs over 210 people and reports an annual turnover of £150 million. The company states it is ranked among the UK's Top 200 Dealer Groups.

New and used vehicle sales

John Banks Group sells new cars, new vans and new motorcycles across its franchised brands. It also offers manufacturer-approved used cars, used vans and used motorcycles. The group's used vehicle stock includes models from many makes beyond its own franchises, such as Volkswagen, SEAT, Audi, BMW, Ford, Kia, Mazda, Mercedes-Benz, Nissan, Peugeot, Toyota and Volvo, among others listed in its search filters.

The website's featured cars at the time of writing included a 2025 Hyundai i10, a 2024 Renault Clio E-Tech full hybrid, two Suzuki models, a 2018 Honda Jazz, a 2019 Volkswagen Golf GTI, a 2023 Renault Arkana and a 2020 SEAT Ibiza. The group advertises deposits from £99 for motorcycles and cars, and £500 for Alpine and vans, and states that a 12-month warranty is included with all its stock.

Aftersales and vehicle care

John Banks Group provides a full range of aftersales services across its dealerships. These include car servicing and maintenance by manufacturer-trained technicians at every site, genuine parts and accessories for all nine brands, manufacturer and approved-used warranties, car finance solutions for new and used vehicles, and vehicle protection products such as paint, interior and alloy protection packages. The group also operates a Mazda Service and Repair Centre.

Servicing can be booked online, and the group offers flexible service plans to spread the cost, along with seasonal servicing offers.

Business and Motability services

The group's website lists a Motability Scheme and business offers among its services. It also provides special offers on new vehicles and business leasing or purchasing options.

Dealership locations

John Banks Group operates from showrooms in Colchester, Ipswich, Bury St Edmunds and Cambridge. The group's website lists 21 locations in total, including dedicated sales and aftersales sites for each franchise. The head office is at Kempson Way, Bury St. Edmunds, Suffolk, IP32 7AR.

Additional locations listed include Alpine Cambridge at 13 Swann's Road, Cambridge, CB5 8JZ; Dacia Cambridge at 13 Swanns Road, Dacia House, Cambridge, CB5 8JZ; Dacia Colchester at 3a Autoway, Colchester, CO4 9HS; Dacia Ipswich at 4a Goddard Road East, Ipswich, IP1 5NY; Honda Aftersales Cambridge at 19a Mercers Row, Cambridge, CB5 8HY; Honda Bury St Edmunds at Kempson Way, Moreton Hall, Bury St Edmunds, IP32 7AR; Honda Cambridge at 40 Cheddars Lane, Cambridge, CB5 8LD; and Honda Colchester at 1 Autoway, Highwoods, Colchester, CO4 9HS.

Company background and compliance

John Banks Limited is registered in England with company number 01831725 and VAT registration GB 740 9181 35. It holds Office of Fair Trading licence 169742. The company is an appointed representative of ITC Compliance Limited, which is authorised and regulated by the Financial Conduct Authority (registration number 313486). Its permitted activities include advising on and arranging finance.

The group's website also references a 14-day return policy, a complaints procedure, a satisfaction guarantee and policies on data protection, modern slavery and gender pay gap reporting.