HBH Woolacotts

HBH Woolacotts: electrical retail across Cornwall and Devon

HBH Woolacotts is a retailer of domestic appliances, consumer electronics and home entertainment products. The company operates nine local shops in Cornwall and Devon and runs a head office in Bude, Cornwall. Its catalogue spans more than 10,000 products, according to the company, and covers major brands across television, audio, laundry, cooking, refrigeration and small appliances.

Televisions and home cinema

The television range includes sets from 32 inches and under through to 78 inches and above, with a dedicated OLED category. The selection also covers mobile and leisure TVs, outdoor TVs, and accessories such as remote controls, cables, adaptors, indoor aerials and aerial boosters. For home cinema, the store lists soundbars, DVD and Blu-ray players, home cinema speakers and subwoofers, AV amplifiers and projectors. Digital and smart TV products include smart TV boxes, Freeview boxes and recorders, and Freesat boxes and recorders. AV furniture, cabinets, stands and wall brackets complete this section.

Audio and hi-fi

Audio products include Sonos speakers, portable speakers, home cinema subwoofers, audio components, headphones and architectural speakers, alongside Sonos and Flexson accessories. The headphone range covers in-ear, over-ear, wireless and Bluetooth, noise-cancelling, wired, sports and children's models. Hi-fi separates include amplifiers, turntables, CD players, speakers, subwoofers, streamers, tuners, cartridges and styli, cables, speaker stands and hi-fi furniture. The store also stocks portable Bluetooth speakers, wireless speakers, hi-fi systems, active speakers, MP3 and multimedia players, and radios including DAB, clock, internet and FM models, plus boomboxes.

Laundry and cooking appliances

Laundry appliances include freestanding and integrated washing machines in 7–9 kg and 10 kg+ capacities, plus laundry accessories, detergent, stacking kits and maintenance products. Tumble dryers are available as condenser, heat pump, vented and integrated models, in 7–9 kg and 10 kg+ sizes, along with freestanding and integrated washer dryers. Ironing equipment covers steam irons, cordless irons, steam generator irons, clothes steamers and ironing boards.

Cooking products include single, double and built-under ovens, freestanding and built-in microwaves, combi microwaves, microwaves with grill, compact ovens, compact steam ovens and warming drawers. Hobs include induction, ceramic, gas, venting and portable models. Cookers are offered as electric, dual fuel, gas and induction, plus tabletop cookers. Cooker hoods include chimney, integrated, visor and ceiling models, with fitting kits and filters. Range cookers come in electric, dual fuel and gas versions, in 90 cm, 100 cm and 110 cm widths. Cooking accessories include splashbacks and fitting kits and strips.

Refrigeration, dishwashing and sinks

Refrigeration covers freestanding, integrated and retro fridge freezers, wine coolers in freestanding, integrated and slimline formats, and American fridge freezers in plumbed and non-plumbed versions. Fridges include freestanding and integrated undercounter and tall models, retro fridges, tabletop fridges and drinks fridges. Freezers include freestanding and integrated undercounter and tall models, chest freezers and tabletop freezers.

Dishwashers are available as freestanding full-size and slimline models, and as integrated full-size fully integrated, slimline fully integrated and semi-integrated models, with accessories and detergent. The sink and tap range includes Quooker hot taps and accessories, kitchen sinks and in-sink waste disposal.

Small appliances, floorcare and air treatment

Small kitchen appliances include kettles and toasters, SodaStream sparkling water makers and accessories, air fryers, multi cookers, slow cookers, grills, mini ovens, soup makers, bread makers, sandwich and panini makers, steamers and rice cookers, ice cream and dessert makers, and drink and ice makers. Food preparation products include food processors, blenders and juicers, mixers and attachments, choppers, slicers and knives, and can openers. Personal care covers hair styling, male and female grooming, skincare and bathroom scales. Telephones include cordless, corded and answerphone models, plus baby monitors. Coffee machines include pod, espresso, bean-to-cup, filter and built-in models, with milk frothers, cafetieres, coffee grinders and coffee pods and accessories.

Floorcare includes cordless, upright, cylinder and handheld vacuums, cleaning robots, Henry vacuums, vacuum bags and filters, tools and accessories, carpet cleaners, hard floor cleaners, wet and dry cleaners, spot cleaners, floor cleaner solution, steam cleaners, steam mops and handheld steam cleaners. Heating and cooling covers radiators and heaters, electric blankets, fans, air conditioning units, dehumidifiers, air purifiers and electric fires in freestanding, inset and wall-mounted styles.

Computing, outdoor and home accessories

Computing products include laptops, Apple MacBooks, computing accessories, multimedia speakers, keyboards and mice, external storage, cables and adaptors, laptop bags and cases, tablet cases, stands and risers, network extenders and routers, camera accessories, camera lenses, bags and cases, memory cards, desktops, Apple iMac, mobile device accessories, chargers, powerbanks, car accessories, other mobile accessories, tablets, iPads, cameras, interchangeable lens cameras, printers and ink, and GoPro and GoPro accessories.

Outdoor cooking includes barbecues, outdoor ovens and outdoor cooking accessories. Binoculars and telescopes are listed, along with home monitoring products such as security cameras, smart doorbells, smart plugs, safety alarms and home accessories including extension leads, batteries, plug adaptors, indoor aerials, lighting, clocks and doorbells. For children, the store stocks Tonies starter sets, characters, headphones, carry cases and Tonieplay.

Services and shopping options

HBH Woolacotts offers next-day and Saturday delivery, a price match promise, and payment through Novuna Finance. The company also runs an in-house service department, aerial and satellite installation, delivery and installation, and trade sales. A newsletter called The Privilege Club provides information on promotions and in-store events. The website states that last month the overall customer satisfaction score was 99%, based on 480 surveys submitted.

Store network

The head office is at 30 Queen Street, Bude, Cornwall, EX23 8BB. The company lists nine local shops across Cornwall and Devon, with free delivery in those two counties. Store-specific email addresses are published for Bude, Launceston, Holsworthy, Barnstaple, Plymouth, Wadebridge, Liskeard, St Austell and Bodmin.