Parkfords Property Management

Parkfords Property Management: leasehold, block and estate management from Kent and Essex

Parkfords Property Management is a property management firm established in 2013 and focused on leasehold, block and estate management. It operates from two offices, one in Bromley (Kent) and one in Southend on Sea (Essex), and describes itself as selective about the blocks it takes on.

The company states that its client base ranges from resident management companies and right-to-manage companies to developers and what it calls some of the UK's largest property investors. Its stated aim is to raise service standards through clear advice, transparency and giving customers more control.

A team drawn from across the property sector

Parkfords presents a team whose previous experience spans property management, property development, contracts management, maintenance coordination and bookkeeping. The firm adds that all of its property managers hold TPI qualifications, a standard it considers important given what it describes as an ever-changing landscape for the sector.

Services covering finance, compliance and buildings

The company lists a broad operational remit that combines day-to-day administration with financial control and building oversight. Among the tasks it sets out are:

• Mobilisation and management strategy, plus pre-development design reviews.
• Service charge budget preparation, service charge collection, ground rent collection, credit control and debt recovery.
• Administration of service charge contracts and preparation of service charge accounts.
• Sinking and reserve fund administration and income administration.
• An online customer portal and regular property inspections.
• Insurance cover and facilities management.
• Assistance with compliance under health and safety legislation.
• Administration of major works requiring Section 20 consultation.
• Approved contractors for maintenance work and emergency out-of-hours cover.
• Meeting preparation and attendance, company secretarial duties and maintenance of statutory registers.

The firm summarises this range as covering everything from service charge arrears and maintenance repairs to insurance cover and lease compliance.

Who the services are designed for

Parkfords organises its offer around several client types. For resident management companies, it gives resident directors access to its systems, software and expertise so they can run their properties in what the firm describes as a cost-effective and hassle-free way. For right to manage, it assists leaseholders in obtaining management rights over their buildings. Freeholders and investors can use the firm as an agent to manage an existing investment or to expand a freehold portfolio. Developers are offered a bespoke service, including help finding solutions and setting a building up ready for occupation. The site also lists retirement living and sustainable property management among its service areas.

Free service charge comparison

Among the firm's commercial offers is a free comparison check that sets a client's current service charges against those of similarly sized blocks it manages, intended to give a realistic idea of likely savings.

Two offices and out-of-hours contact

The Kent office is at Ground Floor Imperial House, 25 North Street, Bromley, Kent BR1 1SD, and the Essex office at 10 Ryan House, Aviation Way, Southend on Sea, Essex SS2 6UN. The company publishes separate telephone numbers for each office and a further out-of-hours line.

Parkfords Management Limited is stated to be an appointed representative (firm reference number 1043689) of St. Giles Insurance & Finance Services Limited, which is authorised and regulated by the Financial Conduct Authority (firm reference number 311167). St. Giles Insurance & Finance Services Limited is registered in England and Wales with company registration number 01040641 and a registered office at Rossington's Business Park, West Carr Road, Retford, Nottinghamshire, DN22 7SW, and is described as part of the PIB Group.