HotSpring South West and Wales

HotSpring hot tubs and swim spas across the South West and Wales

HotSpring South West and Wales operates as the authorised dealer of the HotSpring brand for the South West of England and Wales. The company presents itself as the representative of what it describes as the world's number one selling hot tub brand, and its catalogue is organised around the HotSpring spa collections alongside the Endless Pools swim spa ranges.

The business combines retail through a network of showrooms with after-sales support, including servicing and the supply of water-care chemicals. Its commercial activity is registered under Bristol Hotspring Limited, trading as Hotspring Southwest & Wales.

HotSpring spa collections on offer

The hot tub range is divided into four collections, each positioned at a different level of equipment and price:

• Highlife Collection: presented as the brand's top tier, aimed at the fullest feature set.
• Limelight Collection: described as advanced design and features, a step above the entry ranges.
• HotSpot Collection: positioned around quality, performance and value.
• Freeflow Collection: plug-and-play models oriented to convenience and relaxation.

The site also includes a comparison tool for matching the collections against each other.

Endless Pools swim spas

Beyond hot tubs, the company distributes Endless Pools swim spas in three ranges. The E-Series belongs to the Endless Fitness Systems line and incorporates Hydrodrive technology, with an optional treadmill. The X-Series, under SwimCross Exercise Systems, uses the SwimCross current and is oriented to fitness training. The R-Series, within RecSport Recreation Systems, is presented as the value-priced option for swimming, working out and play.

Water care and connected control

A significant part of the offer revolves around water maintenance. The FreshWater Salt System, available on Highlife and Limelight spas, generates chlorine automatically from a small amount of salt in the water and is described as keeping the spa sanitised for up to a full year. The FreshWater IQ system is an in-line self-monitoring salt system that tests the water and produces the chlorine it determines is needed. A Frog in-line system also appears in the water-care section.

On the technology side, the Connected Spa Kit and the HotSpring Spas app allow owners to monitor spa status, adjust settings, manage accessories and configure alerts from a mobile phone. A free augmented reality application, Virtual View, lets buyers visualise models and colour combinations in their own space before deciding.

Massage, energy use and after-care

The company highlights more than 40 years of hydrotherapy experience behind the brand's jet systems, which are presented as delivering a customisable massage. It also promotes the Energy Smart system, a combination of features intended to keep water hot while limiting energy consumption. After-sales support covers servicing and the ongoing supply of chemicals, and the site gathers owner reviews referring to long-term use of the spas and to the assistance received at the showrooms.

Showroom network

The dealer lists showrooms in Bristol, Cardiff, Cirencester, Plymouth, Swansea and Truro, and refers to new showrooms opening soon. The Bristol site at Smallway, Congresbury, is the address given for the trading company. The company states that every hot tub purchase includes free delivery and installation and a full warranty, and that a range of finance options is available.

Finance and regulatory details

Bristol Hotspring Limited is registered with the Financial Conduct Authority under register number 698293 as a credit broker, authorised and regulated by the FCA. Credit is provided by Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK PLC, also authorised and regulated by the FCA under register number 704348. The company notes that credit is subject to status and affordability, with terms and conditions applying.