HS Estate Agents

HS Estate Agents, an independent agency for sales and lettings in Brentwood

HS Estate Agents is an independent estate agency based in Brentwood, Essex, focused on selling and letting residential property in the town and the surrounding area. The firm is owned by Fran and Andy Brabham-Neil and presents itself as a family business, describing its approach as trustworthy, respectful, fair and honest. Its stated aim is to be "the people who always make time to talk", and it frames its reputation as built over sixteen years of activity.

Sales, lettings and property valuations

The agency divides its work between sales and lettings, each with its own contact address: sales@hs-estateagents.co.uk for sales and lettings@hs-estateagents.co.uk for rentals. Alongside the core buying, selling and renting activity, the website lists a set of valuation services:

• Book a sales valuation
• Book a rental valuation
• Probate valuations and appraisal
• Divorce valuation and appraisal
• An instant online valuation tool for estimating a property's worth

Prospective clients can also register with the agency to receive updates on new instructions.

Property search and featured listings

The site includes a searchable property database with filters for residential houses, flats and apartments, bungalows and land, covering both sale and rental listings. Filters allow searches by number of bedrooms, from one upwards, and by minimum and maximum price, with sale price bands running from £50,000 to £2,500,000.

Among the featured properties shown at the time of writing were a three-bedroom house on Hammonds Lane in Warley at £497,500, a two-bedroom flat on Queen Street at £1,650 pcm, a two-bedroom property on Alfred Road at £375,000, a three-bedroom home on Burnell Walk at a guide price of £425,000, a three-bedroom flat at The Clock Tower in The Galleries at £550,000 and a two-bedroom property on Victoria Road at £1,550 pcm. The listings also included properties on Cromwell Road in Warley and Regency Court.

Landlord and tenant information

For the lettings side, the agency publishes a landlord fee structure and a separate tenant fee structure, a maintenance request channel and a Client Money Protection certificate. It also maintains a complaints procedure page and a "recommend a friend" scheme.

Recognition and community involvement

HS Estate Agents states that it was named winner of The British Property Awards Brentwood 2024 and that it has won the same award for four consecutive years, listing Brentwood titles in 2021, 2022, 2023, 2024 and 2025. These claims come from the agency's own presentation.

The firm also describes itself as embedded in the local community: it says it raises funds for local charities, regularly supports two nearby schools and takes part in a range of community events.

Client feedback

The website reproduces testimonials from sellers and buyers, several of them naming individual staff members such as Ritchie and Simone, the latter described as a sales progressor. The comments refer to regular updates during the process, help with complications, repeated viewings, and support through first-time purchases. These are individual accounts published by the agency rather than an independent assessment.