Mr Reactive Ltd

Mr Reactive Ltd: Gas Safe boiler repair and servicing from Bradford

Mr Reactive Ltd is a heating company based at Legend House, 173 Sunbridge Road, in Bradford (BD1 2HB). It operates as a Gas Safe registered business under registration number 598381 and states that it has been trading since 2017. Its activity focuses exclusively on domestic gas boilers: the company indicates that it does not work on commercial premises or electric boilers.

The in-house team attends properties in Bradford, Leeds, Huddersfield, Wakefield and Halifax. Coverage is described by postcode: all Bradford codes from BD1 to BD24, plus the wider LS, HD, WF and HX areas. The company stresses that every engineer is a direct employee rather than a subcontractor.

Boiler repair: faults handled and pricing

Boiler repair starts from £96 and carries no separate call-out charge. The faults the engineers report seeing regularly include lack of heating, lack of hot water, boilers that fail to fire, low pressure, leaks, kettling and loud noises, radiators that do not heat, pilot light and ignition problems, thermostat faults and error codes.

The company works on all major domestic boiler brands, citing Worcester Bosch, Vaillant, Ideal and Baxi, along with Viessmann, Glow-worm, Potterton, Alpha, Main, Vokera, Ferroli and Biasi. Brand-specific fault codes such as Worcester EA and 227, Vaillant F22 and F75, and Ideal L2 and F1 form part of its day-to-day work.

How a repair visit is structured

• The customer calls or requests a quote; a same-day appointment is confirmed where possible, or first thing the next morning for later evening calls.
• A Gas Safe engineer inspects the boiler and identifies the fault, with a typical 45-minute response during the day subject to availability.
• A written quote is issued before any work begins, with no obligation to proceed.
• If approved, the repair is carried out; many are completed on the first visit where parts are available.

If the customer declines the work, the charge is limited to £96 for the diagnosis. Where a part is required, the fault and its price are explained before fitting. Customers on a Mr Reactive care plan pay no call-out and no excess on covered repairs.

Servicing, CP12 certificates and bundled pricing

An annual boiler service costs £115 including VAT and covers all major brands. For landlords, a CP12 gas safety certificate is also £115 including VAT. Both can be booked together as a service plus CP12 bundle for £168, which the company presents as a £62 saving. These are pay-as-you-go options alongside the monthly cover plans.

Cover plans for homes and landlords

Mr Reactive offers three tiers of care plan. The Home Cover plan extends to boiler breakdowns, burst pipes, drainage and other domestic emergencies. The Boiler Cover plan concentrates on the boiler and heating system, covering breakdowns, repairs and maintenance. The Landlord Cover plan adds compliance, with an annual CP12 gas safety check included.

Across the plans the company lists no call-out fee and no excess on covered repairs, unlimited callouts, an annual boiler service included, parts and labour covered, a 24-hour helpline and a price guaranteed for up to three years. The Landlord plan also covers unlimited tenant callouts and is presented as a single provider for multiple properties. Boiler cover is advertised from £14 a month.

The company positions its local model against national providers, arguing that nationwide networks rely on approved engineer call centres and often apply excesses of £60 to £99, whereas its own plans use the same in-house team for repairs, servicing and cover.

Other domestic services in Bradford

Beyond boiler work, the Bradford team handles household plumbing repairs such as leaks, taps, toilets and cylinders. It also installs boilers, with prices starting from £1,950, and carries out smaller home installations: cooker installation and smart thermostat installation, both from £144. Gas safety certificates for landlords and homeowners complete the service list.

Reputation and verification

The company reports a 5-star average on Google from more than 900 reviews, a figure it displays alongside its Gas Safe registration. It also publishes its Companies House number, 10847439, and states that the Gas Safe registration can be checked on the Gas Safe Register at any time.