Energyglaze Glass Ltd

Glass replacement and Pilkington energiKare™ upgrades for UK homes

Energyglaze Glass Ltd is a Bradford-based glazing company whose stated speciality is replacing glass rather than whole windows. Its core proposition is aimed at homeowners with misted, failed or outdated double glazing: where the existing frames are still suitable, the company replaces the sealed glass units and fits Pilkington energiKare™ energy-efficient glass instead of installing a complete new window.

The company presents this approach as a way to make a home warmer and more comfortable without the cost and disruption associated with full window replacement. It also states that it will not recommend replacing frames that are still fit for purpose.

What the glazing service covers

The site lists the following areas of work:

• Replacement of failed or misted sealed glass units
• Upgrades to Pilkington energiKare™ energy-efficient glass
• Whole-home glass upgrades
• Complete uPVC window replacement where frames are not suitable to keep
• Composite and uPVC front, back and side doors
• New porches and conservatories

Glass replacement is described as the company's speciality, with complete installations offered as an additional quotation option for customers whose frames cannot be retained or who prefer new ones.

The free home glazing survey

Energyglaze arranges free, no-obligation home glazing surveys across what it describes as a wide area of the UK. The process begins with an online request form or a phone call; the form asks what the customer wants to improve, the approximate age of the glazing and whether the enquirer is the homeowner, and requires a postcode so the company can confirm whether surveys are available in that area. The company says it calls back during opening hours to arrange a visit.

During the visit, the company states that it assesses the existing glass and frames using specialist glazing diagnostic equipment, including glass-analysis and thermal temperature tools where appropriate, and explains the findings before recommending any upgrade. It reports whether the frames can be kept, and provides a quotation and installation arrangement if the customer decides to proceed.

Products and credentials

The glass offered is Pilkington energiKare™, described on the site as recognised energy-efficient glass with an energy-efficient coating and self-cleaning properties, intended to help reduce heat loss and improve the thermal performance of a home. A downloadable Pilkington energiKare™ brochure is offered on the site.

The company identifies itself as a FENSA Approved Installer under registration 44524, a scheme the site explains allows installers to self-certify that applicable window and door work meets Building Regulations. It also states that customers receive deposit protection and a 10-year insurance-backed guarantee through HIP, where it is listed as Dealer No. 002530.

Guidance on misted and failed units

The site addresses common questions about double glazing. It explains that misting between panes usually indicates a failed sealed unit rather than a problem with the frame, and that replacing the sealed unit is often sufficient when the frame is in good condition. It attributes the cause to the breakdown over time of the seal around the edge of each unit, which allows moisture between the panes and appears as condensation or a cloudy haze. It also notes that older double glazing can often be upgraded if the frames are suitable.

Two short FENSA guides are linked from the site: one on external condensation, which can sometimes indicate that energy-efficient glass is keeping heat inside the home, and one on internal condensation, usually related to humidity, cold surfaces and ventilation.

Customer feedback shown on the site

The site displays Trustpilot reviews with five-star ratings. One customer, Leah B, describes the glass upgrade to Pilkington energy-efficient glass and says the house feels warmer. John Moore praises the completed work and the communication throughout. Kiran highlights the professionalism and friendliness of the team, the standard of the window fitting and the clean finish.

Company details

Energyglaze Glass Ltd is registered at West Riding House, 41 Cheapside, Bradford, BD1 4HR. The company can be reached by phone on 01274 790650 or by email at info@energyglazeglass.co.uk.